Sierra Central Credit Union

Category: Credit union in Grass Valley, California

Address: 1000 Plaza Dr, Grass Valley, CA 95945, USA

Phone: +18002227228

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Kyle Warren

Jul 29, 2022

Used ATM only

Glen A. Harris Jr.

Nov 11, 2021

Very friendly staff. I am not a member, just there to cash a 2 party check. Didn't make me wait, didn't pressure me to open account didn't charge me a fee like b of a and Wells Fargo do. I might open an account at this branch.

NativeTruther

Sep 4, 2021

Poor customer service, they use a color coded tier system, which is a form of discrimination because it judges you by how much money you have in your accounts?! They don't explain anything properly and are rude when they they have to. Take your money elsewhere! This bank is Trash!

Georgao

Aug 21, 2021

Ill informed individuals I called in to dispute a transaction and was told to call back when it actually posted. The transaction was on my wifes card who I share the account with, which they cancelled. I called back and the call was forwarded to 3rd party company that asked me another 20 questions (after providing social security# etc). Long story short after 20 min of phone calls they tell me my wife must call in even though I am the head of the account etc. Side note.I could not withdraw money in Brazil (was assured that card would work). Unorganized company!!! Update: I've only had problems when I call in, the tellers are very nice and professional. I don't expect anything extra just clear communication. The 800# customer service people have a tendency to talk down\over customers. Not satisfied at all. We most likely will be switching banks.

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Questions & Answers

You won't let me into online banking? Need to make a transfer. Been a member for 2 years. You will not accept my banking ID nor my pass code?i have had nothing but trouble and unpleasantness from you in these two years.Closing accts tomorrow

Joanna Gear | Oct 10, 2019
Daniel Renfro | Oct 10, 2019

I have been with SCCU for 25 years, they are awsome.

Do you have loans for boats ?

C Cuisinot | Oct 9, 2020
Jonathan Reafsnyder | Oct 9, 2020

They do recreational vehicle loans

Aum. Do you guys offer shared branching?

Alex Drexler | Oct 10, 2019
Sierra Central Credit Union | Oct 9, 2020

We do not participate in shared branching at this time, however, you may still you our ATMs to withdrawal surcharge free if your financial institution is part of the CO-OP Network.

what is my user ID?

brian purvis | Oct 10, 2019
Sierra Central Credit Union | Oct 9, 2020

If you are having issues with mobile or online banking, please visit https://www.sierracentral.com/have-a-concern/ or call 1-800-222-7228.

How much to open an account?

Renee Moore | Oct 10, 2019
Sierra Central Credit Union | Oct 10, 2019

Hello, there is a one time $5.00 membership fee. Then accounts have different minimum amounts to open. Checking accounts have a $25.00 minimum. All our checking accounts include Online and Mobile Banking, eStatements and Bill Payer. By living, working or attending school in any of our branch location counties, you can become a member and take advantage of many products and services.

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