American Self Storage

Kate Bothwell-Wendel

We vacated our unit yesterday due to the massive price increase (100%), limited security features (the security gate is almost always open and was open again yesterday) and our paying extra for a climate controlled unit and the air conditioning is not on/functioning and was still not working yesterday. The areas to park have been lined with portable units and may make moving in and out more difficult.The one positive is the customer service folks at the call center are cordial.

Nathan Green

Increased rates with less than 30 days to change or move units. The price increased from 60$ to 120$ do not recommend What a pathetic response. I never received the letter and was just informed today the 22nd by email that it was increasing on the 12th bill. What a predatory business practice. Also you can't say you use competitive pricing of the area when you bought out all the local ones then compare that price to yourself.

Robert Moss

Now that the facility is under new management, this place is top notch. They have just expanded and offer the best facility and service in the area.

Tirnipgreen

Hoyt was great. The pajama-wearing, foul-mouthed woman is running it now has absolutely has no idea what customer relations is all about. The area around the units is trashy and unkept. Their rates are higher than most. Sorry to sound so jaded, but an inability to work with the public is no way to run a business.