Voss Brothers

Foxx in a box

Only ever bought units and parts here and never had a problem. Even when they didn't have it they were able to order it in for me, including for some brands they don't normally carry. They might be a bit more expensive than online but I feel I'm getting a quality part here than the unknown stuff on the internet.

Billy Rutter

I bought a grass collector for my John Deere mower from Voss Brothers this past spring. Despite being appropriately I stalled, the device does not work. It turns out that it will only collect grass if it is under a certain height and bone dry, conditions which exist only a few weeks out of the mowing season in Ohio. This was never communicated to me prior to purchasing the item, and the guys at Voss probably weren’t even aware that there was an issue with that specific item. I’ll give them the benefit of the doubt on that. What I am disappointed about is the customer service after I brought the problem to their attention. At first I was told that there was nothing they could do, then I was punted to John Deere who punted me right back to Voss Brothers. From there I was promised that the issue would be brought to the attention of the general manager. I called back 6 times and spoke to two different guys. I never received a call back from the GM. I now have an $800 piece of plastic on my mower that doesn’t collect grass. John Deere isn’t standing behind their product, and Voss Brothers decided to play dead in hopes I would just move on and forget about it. Truly disappointed with the experience with these guys and the waste of money.

Tony Dillard

Some places go thru the motions, Voss Brothers in Powell was on point an then some!! I truly felt "appreciated" from the time I walked thru the doors. If your searching for a place with quality, professionalism, an impeccable customer service? Thats where you need to go!! Sincerely Tony D Dillard

Computer Wiz

Expensive parts. poor service, but I put up with them because they are nearby. No more, today was the last straw.