Prometric

bfurl69

A week and a half after hurricane Ida hit…after jumping through many hoops and being on hold more than 20 minutes, they assured me the exam will take place as planned in 2 days. I just drove past the testing center and the building still has no power. They’re completely unprepared to notify examinees in the case of unexpected closure. It would appear that the corporate branch has no idea that their Louisiana Prometric center is closed. This is a big deal to me. *update* I got an email the day before my exam that my exam was rescheduled. They never contacted me to schedule a place and date that was good for me. The email said I could reschedule myself on time for free, but they hung up on me by the time I got to talk to someone from Prometric. It was and still is a very unpleasant experience with Prometric. I’m still waiting to hear back on how I can get a refund for the $37 I was forced to pay to reschedule the exam. *update* corporate is not going to reimburse the $37 I was forced to pay. I tried calling and they hung up in my ear after I explained what was going on. I filed a ticket, which went no where. Side note. I’ve had good experiences at this particular testing center in the past. *updated update 8 months later* They never even humored me for my refund. Really frustrating

Hasan Hammad

The worst of the worst testing centers in the whole universe. I give them - 1000 stars. Everything I had there on the day of the test was wrong followed by another wrong. I waited for long until the lady who works there came from inside to see who at the office waiting!! Actually one of the test takers called on her as she saw me waiting for long. Then she checked me as I’m walking into the White House! And she asked me for my passport!! WT* !!!! I had to drive for more than an hour to get it. And after I have done testing, and reported my praxis scores I got a result that my scores were canceled!!!!!! OMG 😱 HOW LOUD CAN I SCREAM OUT !! I’m VERY UPSET. THE WORDT EXPERIENCE IN MY EDUCATIONAL LIFE. Everything there is confusing, the parking lot, the toilet that you need a key to open it and their rigid rules. I will never ever go there again even if it’s the last testing center on Earth.

Kayleigh Bruentrup

I was not contacted that the center would be closed due to weather. I still showed up for my scheduled appointment as I was not contacted and the status of the Prometric center on the website was still listed as 'active'. Only plus is free parking.

Katrina Napoleon

Great environment for testing.