Rizzuto's Ristorante & Chop House

Amy Boraks

Latest as of Oct. 8: I called and spoke with the manager, Michelle, on Sept. 30, the day after our horrible visit. She took my number and said she would call me back with an explanation. A whole week later, I called back because I had not heard from her. I left a voicemail and my number again. I still have yet to hear back from Michelle or anyone at the restaurant to make this right. From Sept. 29: Our reservation for 2 people was for 7pm. It was Thursday and not at all busy, as there were empty tables everywhere. We had to find our waitress (who we barely saw because her energy was focused on a larger table) and actually ask where our food was two hours later at 9pm. The moment we asked where our food was, she went to the kitchen and returned with it. Almost everything was lukewarm. You can tell the seafood lasagna had been sitting out because the sauce had set and hardened. The truffle fries were inedible as they were cold and soggy. I sent them back and had her re-heat the lasagna. She offered to bring me a new one, but at that point— we’d been there for two hours and were starving. We watched as three other tables, which all arrived *after we received our appetizer, get their food and LEAVE before we even got our entrees. The moment our food finally arrived, so did the food for the large table our waitress had her energy focused on. I wonder how that table of 8, which didn’t arrive until an hour after us, received their food at the same time as us? When our order was given almost an hour earlier. We received no explanation for our late food. No offers to make up for the excruciating long wait as we watched others come and go. (In the first phone call to manager, Michelle offered us to come back, but I assume that was just all talk to save face since I haven’t heard back.) To add to our miserable time.. We had to wait 30 minutes for our check. 30 minutes we were sitting at our empty table drumming our fingers while our waitress was nowhere to be found. As a table of two, we were at this restaurant for THREE HOURS.. And only actually ate for about 20 minutes of that time. For a bill over $250, this treatment and food quality is unacceptable.

Christi Rao

My father chose this restaurant for our dinner this evening, because he knew we would enjoy it. He knows us well! The steak had such an amazing buttery flavor and was cooked to perfection. Yum! It's a beautiful restaurant, and everything about the experience was exceptional.

Brian Bordlee

Good meal and service. Homemade pasta and great sauces.

Allie

Incredible. Everything— the good, the drinks, the service, atmosphere… better than I could have imagined.