Dr. Wendell L. Randall, MD

Glenda Justice

The doctor is very nice and will help you. The staff isn't as good to help as he is. He's great!! I'm sorry to say. One front desk lady from a few yrs.s ago was very upsetting to clients and she's not there now , Yay!! A darling one took over the front and she's nice and sweet. So I like her and the doctor. There are the one I see each time and her name starts with M. She's great also to help you. However there are still a hostile one there and actually didn't want me to get my help I needed. The doctor helped me that day. If hadn't been for him and the person I see , M , I'd been without the medicine I needed. I'm entitled to this review and again I literally love the doctor. I wish every person in the office would want to help and be as nice as him. if u didn't have us , the clients then how would u have a job so be good to people and try help them. Also medical conditions can happen to anyone.

james odell

Never got to see the Doctor. Two trips in a row. Waited over an hr today before I was called on. Then 1 Nurse told me I wasn't their 45 min before appointment. 6 to 7 Regulars was put ahead of me. They are way to busy for New Patients!

stacey sullivan

Ronda store, friendly staff always helpfu

Jennifer Crawford

Dr. Randall and his office have helped and assisted me with more care & compassion than any other doctor I’ve gone to in my entire life! He is meticulous with his screening process and absolutely nothing gets by him or his staff. For someone like me, he & the PA’s there have been a blessing & I would & could never change! I am respected as well as held to a certain standard as a patient & would never want to let Dr. Randall or his staff down. They are patient and they work with me and are not like robot handing out prescriptions, they make sure that prescription is working and doing it’s job. That is not to mention the therapist, Chuck, I see at least monthly to ensure everything is going as smooth and working as best as possible. As far as the people that work at the front desk to get my vitals, the PA’s, Chuck the therapist & Dr. Randall, I have never ever had a better more functional team of people that I truly believed care about my well being. I would be LOST without them! Thank you guys! I saw Dr. Randall about a year ago and at first I had a positive experience. I saw Dr.Randall about 3 times and then I never saw him again. I was with a nurse practitioner who was incredibly kind, caring and empathetic. My issue was that I went to the doctor’s office to see THE DOCTOR and I felt I was just handed off to someone else. Also, the therapist, Chuck, was funny and nice but our sessions consisted of discussions regarding tv, movies, everyday life type stuff instead of reaching into my past and establishing plans and goals for my future. I am not here to trash the people who have indeed helped me through some tough times. In fact, I barely know anyone there and I sure haven’t established a rapport with any of the staff. I write today to let people know that a staff member was brutally ugly and hurtful during a time when I am sick and could not make my appointment. To be totally transparent, I have been sick and vomiting for a really long time before COVID was even a thing. I had an endoscopy & biopsies & was referred to a specialist who stated that my problem was Gastroparesis. I was referred to Baptist hospital for testing but couldn’t get an appointment for another month. By then, COVID changed everything and they made several changes in my appointment & I have yet to do the tests. I had an appointment today with someone who I’m sure was NOT Dr. Randall but I am so sick, vomiting, unable to eat, barely able to get out of bed & almost out of my prescription. I spoke to Jamie and told her about everything including the fact that I have not left my house in months! She stated in the most curt, sharp way that I had to have a covid test and could not have an appointment for 2 weeks. She said I couldn’t prove the Gastroparesis and that it would take 30 days for them to get the paperwork to them. And even after the 2 weeks I would still have toat or anything else at all except constant nausea. I have been a patient who has followed every rule and guideline. I am a person who thought I deserved respect, thought I deserved to be spoken to in a humble, caring manner.... I do not go to the doctor for the fun of it. I go because I have to and I need to and there is no possible way I could make it when I can barely get out of bed to take a shower. Jamie works hard, has a lot on her plate and deals with difficult situations on a daily basis but I DID NOT deserve to be a sounding board. I did not raise my voice or act in any way disrespectful. These are the people who are supposed to be understanding and helpful. Not harsh and hateful. I write this because if you go to this place for help be on guard. Jamie did NOT care that I would go 2 weeks in withdrawal from my medication and I did nothing to deserve that. Actually, no one deserves that. I called asking