Address: 28 Abercorn St, Savannah, GA 31401, USA
Phone: +19123529339
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Kerrin Daniel
I moved to a new address on June 1st. I received a bill July 7th with zero balance. Because it was in the middle of a billing cycle I was not overly concerned. However, another 2 month cycle passed with no bill so I called. They said there was a glitch in the system and they would contact billing who would contact me. Now- 3 days later- I called back and was told by customer service that billing would have to handle it and they would send them a follow up email. I asked for a supervisor but was told there was nothing they could do. I asked to call billing myself and was told I could only talk to customer service. This is ridiculous! #customerNOservice #Uncaring #notacceptableresponse
Bruce Johnson
We had a leakage problem with the tune of almost a $500.00 water bill. I spoke with Tobey and she help with every aspect of solving our problem. She is very professional and courteous. We could not have had a better person to help us. Thank you Bruce and Sharon Johnson
Joshua F
$4.95 "convenience" fee for paying my bill. Don't charge me to give you money. It must be nice to be a monopoly. Edit - Their response is to use autopay (see below). Which is hilarious since many of the one-star reviews state that auto pay rarely functions and often leaves people with late charges. I stand by my review.
Aaron King
Customer service is horrible. Prices are WAY to high. They buy into Glynn County Water Utilities and charge residents of Glynn County extra because they say they have to drive further to check up on thier own systems. Stop ripping people off and stay in your own town!
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Your bill can be viewed online, the billing cycle is every other month
Everything is online ......good luck getting a person
It differs depending upon if you rent or own the home. Either way it's not very expensive. It's usually about $80.00 every other month.
Hi David, based on your recent review and current question, I am curious as to whether we are your provider or not? I see that another user has unfortunately responded incorrectly to your question. Our initial process is: upon system acquisition, our company receives the last meter read from the previous company, then we send our technicians to the meter of the account in question to record current usage. Using the two figures, our office uses the difference of the two readings to generate the account's first bill.
They do call outs and it's automated to let you know, most people don't stay on the phone long enough to listen to what it's saying
Hi, Tammy. Please call our office at 912-352-9339 for assistance, or you may visit our website to apply online at waterga.com/apply-for-services/
Hi Sofia, If you have complaints to be voiced, please call our office at 912-352-9339 and we would be happy to assist you in seeking a resolution.
The phone number for Water Utility Management is 912-352-9339.
If you can access your online account, it is at the top of the invoice. If not, email customer service from the website.
Hi Christy, we are executing a routine flushing schedule for your area to resolve the discoloration. Please contact our customer service team at (912) 352-9339 if you have any changes in service or additional concerns. Thank you for your patience and we apologize for the inconvenience!
Hi James, Thank you for your interest in employment, but you would need to make this inquiry in person at our office on 621 Stephenson Avenue, Savannah Ga, 31405. Thank you!
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