Address: 49 Pennington Dr Suite F, Bluffton, SC 29910, USA
Phone: +18435404457
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Alicia & Matt Welch
We definitely will use them again. The company we used prior years back went out of business so did some research and chose Aurora and glad we did. Great communication, knowledgeable and timely. Grateful to have found them.
carl0s ques0
Carter and Amy came out to inspect my dryer. The belt had snapped, and they were able to repair it right away. The office staff was very kind and made setting up an appointment easy. I am very impressed with the prompt communication and overall knowledge of the staff. We will use Aurora Appliance in the future and would HIGHLY recommend this company.
Bolden Simoneaux
They did a wonderful job repairing my ice machine
Jeff Lake
Very knowledgeable, professional and on time. Have used them before and will continue to do so!
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At Aurora Appliance we do not sell appliances but we do help customers who are purchasing new appliances from local dealers. We help with selection of the new appliance to assure it will fit in the existing space and match existing appliances. We also offer installation services that include installation of your new appliance as well as removal and disposal of the old appliance. If the appliance is being purchased in the Bluffton, Hilton Head Island, and surrounding Lowcountry areas, Aurora Appliance will pick up and deliver your new appliance.
Our technician will return to the office to source the required parts and research any manufacturer’s updates. We will use that information to prepare a written estimate and deliver that to you along with an estimated completion date.
If your appliance only needs an adjustment or re calibration and does not require any parts our technician can frequently complete the repair on that first visit.
The vast majority of our appliance diagnostic calls are completed within two business days. Often we are able to come out the same day. Depending on the urgency of your situation we also offer after-hours and weekend emergency appointments.
Hi Toni, our technicians happily service KitchenAid Refrigerators. We do service Windmill Harbor and our service call for a KitchenAid Refrigerator is $90. In the event that our technician has to pull out a built-in for diagnosis additional charges may apply. Please give us a call to schedule (843) 540-4457 as we do have availability this week as of right now. Thank you for reaching out to us!
We place parts orders daily, sometimes multiple times a day. Our parts typically arrive within 5-7 day and many times sooner. Once your part arrives we ensure the accuracy and quality of each part. Our office will then contact you to schedule your repair.
Once you have received the diagnosis for your appliance, our office will explain the repair costs as well as any other options available. No additional charges will be incurred without your prior approval.
Appliance repair costs vary based on the type and brand of appliance as well as the parts required to complete the repair.
Our service call varies based on the type of appliance, the brand, and the distance from our shop to your location. Please give our office a call for pricing (843) 540-4457. Providing your brand, model and serial number when scheduling your service call will help our technicians gather the correct tools to diagnose your appliance.
We provide appliance repair in Hilton Head, Bluffton, Okatie and surrounding areas. If you don’t see your area listed please give us a call to discuss your options.
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