Aurora Appliance Repair

Category: Appliance repair service

Address: 49 Pennington Dr Suite F, Bluffton, SC 29910, USA

Phone: +18435404457

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Alicia & Matt Welch

Sep 25, 2022

We definitely will use them again. The company we used prior years back went out of business so did some research and chose Aurora and glad we did. Great communication, knowledgeable and timely. Grateful to have found them.

carl0s ques0

Sep 20, 2022

Carter and Amy came out to inspect my dryer. The belt had snapped, and they were able to repair it right away. The office staff was very kind and made setting up an appointment easy. I am very impressed with the prompt communication and overall knowledge of the staff. We will use Aurora Appliance in the future and would HIGHLY recommend this company.

Bolden Simoneaux

Sep 14, 2022

They did a wonderful job repairing my ice machine

Jeff Lake

Sep 10, 2022

Very knowledgeable, professional and on time. Have used them before and will continue to do so!

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Questions & Answers

Does Aurora Appliance sell appliances?

Aurora Appliance Repair | Oct 9, 2019
Aurora Appliance Repair | Oct 9, 2019

At Aurora Appliance we do not sell appliances but we do help customers who are purchasing new appliances from local dealers. We help with selection of the new appliance to assure it will fit in the existing space and match existing appliances. We also offer installation services that include installation of your new appliance as well as removal and disposal of the old appliance. If the appliance is being purchased in the Bluffton, Hilton Head Island, and surrounding Lowcountry areas, Aurora Appliance will pick up and deliver your new appliance.

What happens if my appliance requires parts to complete the repair?

Aurora Appliance Repair | Oct 9, 2019
Aurora Appliance Repair | Oct 9, 2019

Our technician will return to the office to source the required parts and research any manufacturer’s updates. We will use that information to prepare a written estimate and deliver that to you along with an estimated completion date.

Will your technician fix my appliance on that same appointment?

Aurora Appliance Repair | Oct 9, 2019
Aurora Appliance Repair | Oct 9, 2019

If your appliance only needs an adjustment or re calibration and does not require any parts our technician can frequently complete the repair on that first visit.

When I contact Aurora Appliance to schedule an appliance diagnosis, how soon can I expect your technician to arrive?

Aurora Appliance Repair | Oct 9, 2019
Aurora Appliance Repair | Oct 9, 2019

The vast majority of our appliance diagnostic calls are completed within two business days. Often we are able to come out the same day. Depending on the urgency of your situation we also offer after-hours and weekend emergency appointments.

DO YOU REPAIR BUILT IN KITCHEN AID REFRIGERATORS? How much are diagnostic trips to Windmill Harbor? We have "snow" clogging the vents from the freezer to the refrigerator so the upper fridge doesn't cool. Thank you Toni Woods

Toni Woods | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

Hi Toni, our technicians happily service KitchenAid Refrigerators. We do service Windmill Harbor and our service call for a KitchenAid Refrigerator is $90. In the event that our technician has to pull out a built-in for diagnosis additional charges may apply. Please give us a call to schedule (843) 540-4457 as we do have availability this week as of right now. Thank you for reaching out to us!

If we have to order a part how long will it take?

Aurora Appliance Repair | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

We place parts orders daily, sometimes multiple times a day. Our parts typically arrive within 5-7 day and many times sooner. Once your part arrives we ensure the accuracy and quality of each part. Our office will then contact you to schedule your repair.

Are there any additional charges?

Aurora Appliance Repair | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

Once you have received the diagnosis for your appliance, our office will explain the repair costs as well as any other options available. No additional charges will be incurred without your prior approval.

How much will it cost to fix my appliance?

Aurora Appliance Repair | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

Appliance repair costs vary based on the type and brand of appliance as well as the parts required to complete the repair.

How much is a service call to diagnois my appliance?

Aurora Appliance Repair | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

Our service call varies based on the type of appliance, the brand, and the distance from our shop to your location. Please give our office a call for pricing (843) 540-4457. Providing your brand, model and serial number when scheduling your service call will help our technicians gather the correct tools to diagnose your appliance.

What areas does Aurora Appliance Service?

Aurora Appliance Repair | Oct 8, 2020
Aurora Appliance Repair | Oct 8, 2020

We provide appliance repair in Hilton Head, Bluffton, Okatie and surrounding areas. If you don’t see your area listed please give us a call to discuss your options.

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