Sonic Drive-In

Adam Miller

We are huge fans of the Sonic brand and were really looking forward to the familiarity of good food after a long leg of heading home from vacation. The order was read back from the window correctly, so we assumed everything they were giving us was correct. But then they didn't give us our last of four drinks...something seemed off. They quickly got us the missing drink and we were off. Upon arrival to the hotel, we divided the bags among us based on how Sonic had distributed the food that needed to be paired together (Order 1 Burger with Order 1 sides, etc). We soon discovered not only had they given us the wrong flavor of Slush, they had mismatched burgers with sides in the bags. And to top it all off, we were short a fry and our tots were regular instead of chili cheese. We don't blame the Sonic brand as a whole, but something crucial is missing with this particular franchise location. The order was placed correctly and read back to us perfectly...so very disappointed and will spread the word to all who travel through Franklin to take heed when ordering at Sonic.

Jonathan Larkin

Stop for a few corn dogs because they sounded great however they were just warm. got the pickle fries which were fresh and they were pretty decent. the chili cheese fries were okay.

Douglas yoder

Of all reviews I have given businesses lately, all have 5 star ratings. The food is but after 3 consecutive visits and waiting an unreasonable amount of time to order, given the wrong order and overall lack of customer service, I would not recommend the Franklin, KY sonic.

Lois Clausen

The person that took my order was very rude. She cut me off when I wasn't finished ordering at all. It took her two trys just to get the order right. If you didn't want to work then why work and give people attitude