Address: 270 S Randall Rd, Elgin, IL 60123, USA
Phone: +18477414600
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 8:30AM–3PM
Xiaoying Ava Chen
First the reviews here concerned me. I am sharing my most recent visit at this location. The waiting line wasn’t long. The lady teller by the window was able to assist with my requests (money order, account inquiries, etc.) and explain things in a very friendly manner. I very much enjoyed her service.
tom sheridan
Why can't you call someone at this bank? I happen to have a simple question to ask and I don't want to drive there to get an answer. This is ridiculous that no one answers a phone there. I'd like to transfer my business somewhere else.
Bill King
I received a settlement check for 45 thousand dollars, drawn on their bank and they would not cash it. They did not even offer to open an account with it. I ended up depositing it at my bank, but they (BOA) didn't give me access to all the funds for a month. This was a check issued by Jenny Craig Corporate, so the validity was easy to check at Chase. I will never do business with them, after that.
Mandie
This is the only chase bank I will go to. Everyone who works at this location is so friendly and you can truly tell they have your best interest in mind! When I walk in, im greeted by first name, and asked if there’s anything I can be helped with. Great customer service all the way around. Even if I’m near another chase, I will only come to this location simply due to the incredible staff and energy of the bank. Love the coffee option in the lobby as well! Shoutout to Maria Z (banker) and Kelly (Manager) for always taking great care of me and making me feel like a valued client and for truly caring about myself and my business. Highly recommend this chase location! 5 stars all across the board!
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Their hours vary usually 5pm closed during the week, but googling them would give you a better time
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