Goodyear Auto Service

Cynthia Hanson

I always bring my vehicle at this place and they have been so honest and good to me. They are very kind and thoughtful. I wouldn't go anywhere else. Great staff and very honest . I really appreciate them alot . Kudos to them all!!

Patty DuBois

One week ago, I called to see if they could get me in for a same-day oil change and tire rotation (a Saturday). The man on the phone assured me he could, and to come in at 2:00. I will say I was planning on having a friend change the oil for me, but it really needed to be done, so I took a chance on this place that day. When I walked into the building, there was a bearded man who greeted me, and I realized that he was the same man I had spoken with on the phone. When I had called, he had asked me for my license plate number, to ensure the correct engine size, which to me was reassuring. I had arrived a little early, and they got to it right away. After a while, one of the techs came out with two of my very dirty filters: cabin and air filters. I was so grateful they checked that for me!! I knew it needed to be done, from when I brought it to the dealership last fall, to get my timing belt replaced. I put it off at that time, because of the additional cost; I just couldn't afford one more thing. So! Had I let my friend change the oil, like I was planning on, he might not have thought to check those items, and I more than likely still would have forgotten all about it. I am so grateful they caught this! They needed to have a part (one of the filters, I believe) run over to their store, so they could replace it. It was done in a timely manner. While waiting for part to be run over, I was offered some pizza! The bearded man said he bought it for the crew, and told me to help myself! I thought that was terrific! He seemed to be a very genuinely nice man, one who treated everybody coming into the store like a good friend. I kept noticing that about him, both on the phone with customers, and when they came into the store. He was very personable, and also very professional. I could tell others felt the same way, by their smiling faces. Everyone left happy and satisfied, it seemed. (I was there for about an hour, and saw several interactions.) I was also impressed by how clean the place was - including the restroom! I needed to use it, and I will admit I was hesitant, at first. But it was clean - more so than a lot of restaurants I've been to! When my car was ready, the same man rang up the bill. He gave a Valvoline $20 rebate, because I had used the full synthetic oil. Great! On the way out, two workers were cleaning the inside/outside of the windows. They seemed to enjoy doing so, and with camaraderie. The overall morale of everyone I saw there was very nice to see. They all seemed to like working there. Oh, like most places, they offer complementary coffee, and they have a vending machine that sells a can of pop for only 75 cents! That's nice not only for the customers, but the workers, too. Where I work, a can of pop is $1.50 a can! I joked I would stop in sometime, just to grab a pop! Overall, a great experience! Great service, very friendly staff! I will be back!

monique utley

I almost forgot to share my experience. I had to get an inspection and this good year was the closest. I am not going to lie after i booked the appointment, I decided to look at the reviews. It was so many negative I started to get worried about my car being looked at. I couldn't cancel because I only had a few hours to get an inspection done. Anywho I come in and Bennett greeted me and was very pleasant. He was funny, kind and we had great conversation which put my mind to ease. I was in and out very quickly. They need to give him a raise because the customer service was impeccable. Definitely 5 stars. Thank you guys so much for helping me. I appreciate it

Tenzo & Saya

Great service from great employees, and very helpful with my vehicle condition! ☺️