Bath & Body Works

Tammy Evans

The floor workers were very gracious with helping me with the items I wanted, however when I got to the register Ursula the manager that rung up my items she was very rude and nasty. 1st she tells me in a rude way “oh you can just leave the items in the basket.” I told her I’ll unload my items to make sure I have everything that matched my coupons, as she’s scanning my items she says in a rude way. “Didn’t you say you had a coupon for a free item give it to me and I’ll scan it.” At this point I’m looking at her like what’s your problem. As she’s scanning everything I noticed she has sores on her hands at I’m looking at it and thinking do I really want this stuff. I go to pay for it and put the money on the counter because I didn’t wanna touch what ever she had. She slams the money on the counter and at that moment I told her to refund me my money. I told her I’ll be contacting corporate and she tells me she was going to as well. I told her for what you are being rude. She said “I thought you didn’t wanna touch me. I said I don’t you have open sores on your hand no gloves on just give me my money another cashier handed me my money. The way Ursula acted shouldn’t be tolerated if you work customer service. You should wear a glove to cover your nasty sores and check your attitude. In this day and age you can’t treat ppl like that. Nasty vile human being. Thanks to corporate I was able to get my free item back on my acct and my %20 discount that she took from me.

N&N Homestead Channel

The down stairs store was really nice and clean, neatly organized and friendly staff. The upper bath and body works was also nice. The only thing I didn’t like is the sale sign was not specific on which perfumes were and were not on sale.

Virginia Bradley

I was looking for something for my niece. I needed pre teen innocence. Ashley stepped right up. She gave me recommendations that I believe will work for her. Thank you Ashley for your assistance and kindness in helping find my niece's first fragrances.

Prince Oliver

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