Synergy Homes

rozlin levasseur

Excellent builders. As realtor I take my customers to them.

Jacqueline Nicole Prieto

This company is building a property off Fairhaven in Port St Lucie. Unfortunately, they use vendors who do Stucco whom walk over to other jobsite to steal other developers materials from job site. Unprofessional and don't seem to be concerned of what their sub contractors do on there clock.

nicholas lamprou

Nice model home experience. Can't wait to go back

Smittywerben Jagermanjensen

I am a first time home buyer and the experience of buying the home was easy and painless. Small warranty issues were easily addressed in the beginning. However, an issue occurred with my drains within the first few months of moving in. Water was draining slowly at first. I was able to use caustic drain cleaner and a plunger to remedy this. The issue would subside for some time and came back on a few occasions. I had cleared the drains to my knowledge up until the slow draining became a daily issue. Water had kept backing up and this occurred two months outside the 2 year distribution systems warranty offered by 2-10 Homebuyers. I was working nights at the time and felt rushed to fix the issue. My girlfriend and daughter had to use water throughout the day and I couldn't sleep or stand by with water backing up daily. Out of desperation I called a company to come clear the drains. After 3 separate visits, the company had found a rusty blade stuck in my 3" main drain line. They used a camera to confirm the clog. How a blade got stuck in my drain is pretty obviously an issue not caused by my negligence. After multiple emails with the warranty side of Synergy, it became apparent that they do not care that they caused the issue and even doubt the issue was from their poor workmanship. They strictly adhere to the warranty time lines and absolutely do not care about trying to understand issues that are plainly their fault. I don't understand how I'm supposed to diagnose the issue myself to be able to determine the correct course of action. These homes are built ridiculously fast and it's apparent that they care more about making money than actually committing to their values of quality workmanship. The icing on the cake is that the person I was emailing was committed to telling me I am "far" outside the warranty period which is plainly not true. I am currently only 3 months outside the warranty and the issue became severe 2 months outside the warranty period. It's near impossible to reach anyone on the phone who has the ability to discuss these issues. Knowing what I do now, I would not buy their homes.