Lucas Honda of Jacksonville

Jasmine R

I did not purchase my vehicle from this dealership but I only bring it here for maintenance. They do a routine inspection when I come in for a simple oil change. They check my tires and even run it through the wash. If there Is other work to be done...they take time to explain and show me. I understand all cost are upfront and I really appreciate it. Keep up the great service.

Douglas Kingsbury

Even though I didn't have an appointment for oil change they fit me in before my vacation. It's great to have peace of mind that my Honda had a good once over before we left . Thank you again,

A'Donna Jackson

My dad is 83 years old and the Lucas Honda dealer sold my dad a new 2022 Honda CR-V.  The sticker price was for $33,540.  The top of his contract though was for $47,204.  He is elderly and his mind and hearing seems to be slipping.  He traded in his 2014 Toyota RAV 4 Limited in excellent shape with only high mileage, nothing wrong with it, for $10k. I called them and they explained that his car was only worth 4K because of the mileage. They said they did him a favor and gave him $10k for it. Well I looked it up on the KBB and trade in value is $9,800-$11,900 even with high mileage. I asked why the $10,000 difference besides that. They said that $2,995 was for some kinda of package. It was car mats, mud flaps and pin stripes. Well he had to go back and get the mud flaps installed, he had cheap mats and he had to request the upgrades like he paid for. And 3 weeks later he still don’t have the pin strip. All that for $2,995? Are you kidding me??? What a rip off!!! They also tacked on a $6,995 marketing adjustment. I called and told them I couldn’t believe they took advantage of an elderly man. They swore they would never do that. Well they did!!!!! I’m sick that they did this to my dad. So moral of this review is, don’t trust them with your elderly parents. I’m giving them one star because, Nick Trunk, the salesman was so nice to my dad. Otherwise I give it zero stars when dealing with the elderly.

Mary Gaboda

The waiting room was clean and comfortable. I was advised that the service would take about an hour, and it was completed in less time and I was on my way. The Lucas Honda Service Reps are always helpful and professional.