Walk In Urgent Care

Danielle Wheeler

I was seen here yesterday, while waiting a lady came in upset that her meds were called in to the completely wrong pharmacy. During my visit I confirmed not once but twice that my medication was to be sent to the CVS at the corner of Hamilton & Main St in Whitehall. After two trips to CVS my prescription was never called in & when I called back the dr assured me he called my medication in when I tried to confirm that he sent it to the CVS in Whitehall he told me his system was down and he couldn’t confirm that’s where he sent it. Needless to say I’m still without medication & when I called back the voicemail is full and you are unable to leave a message. This was extremely unprofessional.

Christy Poscablo

Walk-in urgent care is a joke. It’s fast food health care at best. The owner does not care about the well-being of his staff nor the patients. All he actually cares about is money. He would rather know that we can’t help you and take your money, than to just turn you away and send you somewhere that can help. He will also charge your insurance for services never rendered. Majority of the so called MAs are not schooled at all. These are untrained ppl he is allowing to give meds and injections. His staff will forge documents to get passed inspections. They will instruct staff the lie anytime they are audited.

Raven Allberry

This place was NOT very well kept, the main area when you walked in did not look like they swept, mopped, or cleaned very often. The two women at the front (I do not know their names, two African American women) were very rude and the entire time I waited was like I was in the middle of a high school gossip scene. After a patient left, they would insult something they did or how they were as a patient. One of them let out the biggest sigh/grunt and made a remark behind the counter saying that I did not give her the pharmacy that was already on file for me (this was my first visit, I shouldn’t have had any pharmacy on file) and continued to complain about how impatient people were, and were extremely upset about people coming in for things that were not that serious. It’s an URGENT CARE, not an ER and you shouldn’t really be going to one of you have an actual medical emergency that requires immediate attention like that. I went in to make sure a dog bite I got was not infected and to possibly be given some type of antibiotic. I go in, wait about 15 minutes to be seen (which isn’t bad at all). An older white woman comes in the patient room I was in, looks at the bite for a split second, and says “the skin is not broken, it doesn’t look red or swollen or any pus coming out. You’re fine. Come back if you see any sign of infection.” First of all, the skin was LITERALLY broken and was bleeding. Second of all, anything you could get from a dog (rabies for example) do not usually exhibit immediate signs. I feel that I should have received at LEAST some sort of antibiotic. I was released (this lasted not even 5 minutes) without any sort of paper or proof of me showing up to be checked out after I had specifically asked for a doctors notice at least to show my workplace. But I feel they should still give some sort of paperwork to you in general.

Moore

Although the staff was super friendly. I got called back only to wait in a room for 50 minutes. While the dr was seeing patients that came in after me. The need more Dr's on site, that is why I am only giving them 2 stars. I ended up walking out without being seen. Please get them help