Jovia Financial Credit Union

Category: Bank

Address: 648 Hempstead Turnpike, Franklin Square, NY 11010, USA

Phone: +15165610030

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

evsplava C

Jul 27, 2022

I was disappointed to discover the ATM was not an All point ATM

Sean GORDON

Mar 12, 2022

I'm giving this place 5 star solely on a $5 option on an ATM. I needed more on my withdrawal but the respect of the option is worth a salute.

Oscar

Feb 4, 2022

I was in quite a rush with lots going on, and needed to make a quick deposit. Thanks to Rachel, who walked me through the process of using the ATM to deposit a check. She was really patient with me, and I appreciated her calming words and eagerness to help. Perfect example of customer service at its finest!

A Field

Jun 10, 2021

This bank is the worst !!! You have to approach a phone to speak to a teller , I had 5 people behind me and they all left after me, I had a simple withdrawal! I had to call to see what was talking so long and he said “almost done” and hung up and couldn’t even ask a question . Horrible customer service !!!!

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Questions & Answers

Do you have staff who speak Spanish?

Fatima Lizama | Apr 9, 2022
Dennis “Denny” Larkin | Apr 9, 2022

Yes they do

does Jovia cash EE bonds

Lucille Fritz | Oct 6, 2021
Jovia Financial Credit Union | Oct 6, 2021

Hi Lucille. Yes, we do cash EE bonds! Thanks for reaching out.

Do you have to make an appointment to speak with a bank representative inside the Franklin Square bank?

Maria Metz | Oct 6, 2020
Jovia Financial Credit Union | Oct 6, 2020

Hi Maria. In-person account service continues to be by appointment only in order to maintain social distancing guidelines within the branches. Please make an appointment here: https://www.joviafinancial.com/health-safety/schedule-an-appointment. Have a great day!

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Is there a Coin exchange machine available?

Eden Barnes | Oct 6, 2020
Jovia Financial Credit Union | Oct 6, 2020

Hi Eden, yes! Our coin machines are available for use at any location. Have a great day.

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Do I need an appointment to meet with the notary?

Sam Rappold | Oct 7, 2018
Phil Nespeca | Oct 7, 2018

Not sure...but a call would be a good idea just to make sure.

what is the interest rate for savings account

P&S Kuriakose | Oct 7, 2018
Phil Nespeca | Oct 7, 2018

I'm not sure, but since it is a credit union, the banking is better than commercial banks .

Hi my name is Marie Ruth gerbeau, I can't used my bank card what happened

Gerbeau Thierry | Oct 7, 2017
Jovia Financial Credit Union | Oct 7, 2018

Hi Marie, we're very sorry to hear you're having trouble using your card. Please contact our Call Center at 516-561-0030.

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