Nu-Way Cleaners & Tailors

Abigail Morgan

I have used Nu-way for years now. They are a well oiled machine & have surpassed all of my expectations. Besides normal dry cleaning services, I have had 6 bridesmaid dresses altered & they preserved my wedding dress. The staff are very knowledgeable & responsive. I would highly recommend them for all your dry cleaning needs!!!!

Jacqueline W

DON’T USE THIS DRY CLEANER, YOU WILL EVENTUALLY BE SORRY. I stopped using the Nu-Way 15 years ago, because their tailor ruined a skirt that went to a brand new designersuit. I gave Nu-way a second chance after the cleaners that I had been using also ruined an item and they immediately lost a $350 designer dress for which I paid $125. I agreed with Michael, one of the managers, on the phone to accept payment-in-kind for the amount that I paid. However I just found out they only gave me a payment-in-kind for $100 and not $125. Since then, 2 items of clothing that I picked up from them was off-gassing in my car and I couldn’t breathe. I went back and they admitted that someone had stored a great deal of mothballs in the area where the clothes were stored and made all of the clothes pick up the smell of the chemical. They had to be dry cleaned twice in order to remove the smell. Nu-Way then lost two more items, less than six months after they lost the first item. They eventually found those clothes after a week, and more phone calls, and I had to retrieve them at a time when it was extremely inconvenient. Given that they had found the lost clothes, I wanted to make sure that it wasn’t possible that my dress was still in their facility, because they gave me for less than the actual value and I would never be able to replace it for the amount that they gave me. When I made the inquiry, Michael proceeded to yell at me like I was his employee and not a customer but they made a couple of thousand dollars off of, interrupt and talk over me, and then hang up the phone. Their operations are lousy, they’re disorganized, they’re rude and they don’t really take responsibility for when they ruin or lose your clothes. You’re better off having a dry cleaner from Manhattan pick up your clothes.

Madelyn acosta

The absolute BEST! From fast turn around laundry service to tailoring needs! AMAZING. Thank you thank you!

Steven Santiago

THEY SAVED ME! I need my sweater to be fixed because I had a huge hole and they did an amazing job!