Address: 660 Montauk Hwy Suite 1, Islip, NY 11751, USA
Phone: +16315817613
Sunday: Closed
Monday: Closed
Tuesday: 9:30AM–5PM
Wednesday: 9:30AM–5PM
Thursday: 9:30AM–5PM
Friday: 9:30AM–4:30PM
Saturday: Closed
Richard Trocchio
My wife and I have had State Farm for our home owners and our cars for well over 20 years. Rich Files Office has been amazing and such a pleasure to deal with. All their employees are amazing, Jennifer is especially helpful. I highly recommend this office as they were extremely professional.
jeff schmieder
If I could give them zero stars , I would . Screwed up my car insurance which almost caused me a civil penalty as well as plate surrender ! RICH TOLD ME AFTER NOT RETURNING MY CALLS “ sorry but he was busy with another call !! I’ll stay with State Farm but will now shop for a new agent . STAY AWAY FROM RICH FILE To address your response , The vin numbers your office used were not incorrect, I still have the temporary Ins card you issued and it’s correct. I gave no additional information to you so to say anything was incorrect is just not factual. You only called me after I called corporate and asked them ti help me !! You said you were busy and could not call back , but what about the other 5 to 10 days I waited for your help? We’re you too busy everyday ? You told me corporate made the errors, now you claim I did , which lie is it this time ? It is true you were helpful in the past , this is why I’m so shocked , all you had to do was say a mistake was made . Also it’s true I’ve been a customer for 20!years , never once did you come out of your office to say anything to me or my family like , thanks for the Buisness ever. One thing I see you have learned from this is , a timely response is important, not after the facts with excuses. Sorry Rich
Noreen Secor
Nicest office
Ally Siegfried
I recently moved to Florida and have had my car insurance through rich files office for years. Jennifer was extremely helpful and made the process of changing my address/insurance very smooth and easy! She’s always so kind on the phone and very knowledgeable. Highly recommend this office.
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