Address: 691 Hawthorne Dr NE, Norton, VA 24273, USA
Phone: +12766795790
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Melissa Cochran
Update: Received a call from upper management. He apologized and addressed the issue. This deserved changing from 1 star to 3. Terrible service here. We waited so long for our food. While l was eating my salad, I bit down on a big piece of hard plastic. It looked like a piece of a broken cup or something. When I finally talked to the waiter, he went back to talk to the manager. The manager never came out to talk to us. Not did I get an apology from anyone. BUT, I did spot her in the booth across from us sitting and visiting and taking selfies with another customer she knew. She and I made eye contact and she knew the look ony face wasnt good. She got up and walked to the kitchen and never came back. They did take $10 off the bill but my salad was $12.99. I do not recommend this location (even thought I do like Applebee's and will eat at another location in the future).
paul matticks
This is a can't go wrong stop when I am looking for a quick bite. It's always clean, a good drink selection, and the service is great and the food is good and actually resembles the pictures on the menu. I really enjoy the strawberry balsamic glazed chicken salad. Lots of flavor and the chicken is always very good
Tracy Boggs
While i dislike that they were open the day after Christmas (thinking employees should be with family) I'm not here to rate acumen but instead food. We ordered the Riblets and the bourbon chicken and shrimp. The chicken and shrimp were perfection. The Riblets were very charred. More barbecue sauce and lower heat could have prevented this over grilling. Our waiter was amazing too, and he took good care of us.
Casey Smith
My family & I had a wonderful experience here, a few weeks ago. The food was amazing & the 🍸 were more than satisfying! 🤤 ✨And, I have to commend the waitstaff, on their exceptional service!✨ Thank You! ☺
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I haven't been there in a few months so i can't say.
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