Truist

sue gent

With good reason this branch has such a low rating. I make very simple transactions here but you'd think I was asking for the sun, moon and stars. A withdrawal from my account can easily take 20 to 25 minutes. Today there was a male and 2 females behind me in line. We were all discussing how ridiculously slow this branch is. The one female said it's even worse in the drive through. While taking her dear time, the teller I had did a transactions at the drive through while I waited for my money. There was another teller at the drive through who could have taken the transactions because she had no customers. Do yourself a favor and drive 2 miles to another Truist. These people are ridiculous at this branch.

Frankie Beall

$8 to cash a check just wow

Michele Selvaggio

Huge wait, asked if there was a sign in, they claimed they were keeping track. Complete free for all. At least I was there to close out my accounts and won't have to do this again. Perfect illustration of why brick and mortar banks are obsolete.

Ariel Maldonado

Blonde heavy set woman with gold eye shadow that is a teller at the lake mary branch was extremely rude and refused to help me. Went to cash a check that I received, she LITERALLY glanced at it and told me to leave and that i needed to wait 24 hrs because the check that was dated that same day was "ready" yet.... was completely confused by her stupid reasoning. went to a different Truist bank and was able to cash my check without any issues. she clearly just didnt want to do her job no wonder they have so many bad reviews at this location. Truist start by getting rid of the rotten apple. THE BLONDE LADY WITH GOLD EYESHADOW.