Jacksonville Transportation Authority (JTA)

Category: Transportation service in Downtown, Jacksonville, FL

Address: 100 LaVilla Center Drive, Jacksonville, FL 32204, USA

Phone: +19046303100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Adrian Green

Oct 3, 2022

Love staying there

Winifred Lang

Sep 28, 2022

It was on Saturday I rode bus 53 to the farmers market on Beaver Street. Waited on Commonwealth for 45 minute going. Coming back I waited 3 hours to come back home. I call a cab. Cab came within 10 min. Three 53 bus was going to the terminal at the same time..?

Get Right

Sep 27, 2022

6+ hours a day wasted On these bus trying to get to and from work for a less than 20 min car ride or 1 hours maybe 2 bike ride or 4 hour walking.I get off work at 5pm my second bus just getting here at 8:40 I've been downtown for over an hour I could've walked home but like everyday they put up false times and the bus never show up.

Sad Boys

Sep 14, 2022

Jacksonville transportation authority is a joke drivers stop at bus stops go in stores, gas station and etc. all while the bus is still running and get themselves stuff. Buses always running late or delayed. Buses do not depart on time from downtown station on lavilla street isn’t no point of reporting it cause they go make a excuse for themselves saying oh it’s approximately how do bus came at 11:45 was supposed depart at 12:00 on the dot but didn’t until 12:03 cause driver operators taking they time walking all slow to the bus ,talking , laughing and gossiping contacted customer service said they get a 10 minute break okay that’s understandable but how is from 11:45am to 12:03 pm 10 minutes? Im confused. Unprofessional you don’t know what person may have a job and you all giddy galling can cost them they income and households but wouldn’t you strive to achieve the time on schedule? and even if you did report it all this gonna keep going on. Wish Jacksonville had some second bus public transportation company honestly

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Questions & Answers

How do I file a complaint I was at the bus stop 457 which is the 8 b bus the driver drove past me I was standing and waved him and he drove past me this is the second time the same driver has done this

Tabitha Burr | Oct 7, 2019
Nova Way | Oct 7, 2019

Call the jta bus transportation and make complaint. There might also be a website.

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I'm a disabled senior and I was told you of a van that will pick you up at your home if you have an appointment could you tell me about that and what does it cost and how ahead of time do I have to call

Ronald Stewart | Feb 8, 2022
SuperGiantSquid | Feb 8, 2022

I believe cost is incumbent upon your destination unless it is a flat rate. I am not sure as i personally do not use this service. I believe you can make an appointment to be transported at any point before the day of the actual appointment.

does anyone know why they stopped running the 16 & 5b at 7:30 at at night on sun March 15

Christopher Small | Oct 6, 2020
Isolated Introvert | Oct 6, 2020

I myself am not sure. Yet, I know your best bet to receive information on this, is to contact JTA directly. Hope you find your answers bud.

How much per bus ride, and monthly pass.

Janet Plute | Oct 7, 2019
Avian Smiley | Oct 6, 2021

1.75 per ride and bus pass for the month is 60-65 dollars

How do you use your phone to pay the bus

Clifford Elliott | Oct 7, 2018
Avian Smiley | Oct 6, 2021

Download the JTA app on the play store

Why do they have the cold ac on and it's raining who df hot after coming out the rain?

King jacob | Aug 7, 2022
Paris Jackson | Aug 7, 2022

The AC stays on and keeps the bus Cole to try to kill any airborne bacteria that may surface the different passengers on board remember we still have covid and other things going on out there

Do the busses run April 17

karen staton | May 9, 2022
John Henry Michel | May 9, 2022

Yes they do.

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Where can we find the lost and found area cause my friend left her stuff in the city bus

Kurt “Andrei” Reyes | Mar 10, 2022
Lawanda Allen | Mar 10, 2022

Go to Jta, are call .

How do I get tickets by phone

James Mcdougle | Dec 10, 2021
Donald Peterson | Dec 10, 2021

You have to download the MyJTA app. It's actually a little cheaper to buy passes on line.

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Why do they have the cold AC on all the time even in the mornings before the sun even comes out

King jacob | Nov 10, 2021
Retro Gaming | Nov 10, 2021

Because to some people it's still hot even in the morning.

It's it a way to get my star card refunded if I can prove that jta keeps getting me to work late, I can buy a bike with the money instead of paying jta to get me fired from my job consistently being late?

King jacob | Oct 6, 2021
Bridget | Oct 6, 2021

Call customer service to get the answer you need. People can say the wrong thing on here.

Bus stop sign down, at Kona & Bowlan, # 783.

myrian sanchez | Oct 6, 2021
Matthew Rogerson | Oct 6, 2021

Ok

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Is this the new bus station ?

Bbe-Wizo x Sc30 | Oct 6, 2021
Clifford Crawford | Oct 6, 2021

Yes!

Why is it we don't have a 22 bus downtown early in the morning like around 7:00 when they're supposed to be one

Theresa Thomas | Oct 6, 2021
Cyril Perry | Oct 6, 2021

They are still under the covid schedule

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I live on southside is there anywhere closer to renew my bus pass?

Monigue Brown | Oct 6, 2020
Avian Smiley | Oct 6, 2021

You can go to a Walgreens or Harvey’s

Are buses running tomorrow

Anthony Washington | Oct 7, 2019
Jacksonville Transportation Authority (JTA) | Oct 7, 2019

Hi Anthony, we are running normal schedules until 1 p.m. Here’s our full rundown of operations during Hurricane Dorian’s pass of Northeast Florida: https://www.jtafla.com/media-center/service-alerts/hurricane-dorian-evacuation-services/

Can you buy a bus pass on Saturday?

Marti Williams Jones | Oct 7, 2019
Avian Smiley | Oct 6, 2021

From Walgreens or Harvey’s also any of the transportation hubs

Why does the number 25 bus 2110 smell like straight up cat pee. Like a bunch of cats and kitty litter

Theresa Thomas | Oct 7, 2019
Beatrice Anderson | Oct 7, 2019

Demons on it

How much is the ride

Strawberry Jackson | Oct 7, 2019
Beatrice Anderson | Oct 7, 2019

1.25 pre bus if u ride one n ger off n get on another its 1.25 a

Are there any trolleys from the statuon goin to the slsbacher center

Darlene Pratt | Oct 7, 2018
Beatrice Anderson | Oct 7, 2018

Not running with the strom right now

we want to book a room for the 28th of april to go see jeff dunham but im disabled and have to use a walker is there a bus that stops in front or close to the jacksonville memorial arena

Sherri Cline | Oct 7, 2018
John Evans | Oct 7, 2018

Its about a 4 min walk from the bus stop

are buses running tomorrow

Stepasberry Cooke | Oct 7, 2018
King jacob | Oct 6, 2021

No

Does jta go to and from the Jacksonville airport

Angela Laury | Oct 7, 2018
King jacob | Oct 6, 2021

No

What time does the next 5a bus come to Collins and blanding?

Lydia Butler | Oct 7, 2017
The Birthfather | Oct 6, 2021

10:44 +an hour late.

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R jta busses running today

Keith Heuser | Oct 7, 2017
King jacob | Oct 6, 2021

No

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