Michaels

C S

I love this store. The fall candles are in and all the items you need for fall projects.

Felicia Allen

I will never have anything bad to say about Michaels!! Love they acknowledge teachers with a discount!!

Rainbow Paradise Farm

Great place to find crafts for kids

Erica Edmondson

Both the store and customer service puts you through too much to do a simple return. My advice, keep every receipt and email they send you when you order something online or you will not be able to return your items to the store. The order # doesn't help, they can't look up your purchase on your card, the reference # that customer service gives you won't help. Nothing. Manager Brittney at the Valdosta store wanted all papers that were ever emailed about the order. I had the Order Details in my hand with all my information on it printed off my Michaels account, that wasn't enough for her. I traveled all the way from Moody AFB to have them remove all 12 of my items out the delivery box I brought in, look at my Order Details receipt and then tell me it's not enough information. They want the original email that the Michaels website sent me when I made my purchase online a month ago. I don't have that! I thought the items I ordered would work, found out later that they don't so I'm returning it. Simple! Here is my order #. Michaels customer service gave me a reference number for the return and all of that STILL wasn't enough. They want emails sent to me from a month ago when I ordered the item that night. Weird. No other company does that. On top of that, their customer service call center is HORRIBLE. It's in a very noisy call center somewhere in India. The language barrier is terrible. I won't be ordering from Michael's website anymore.