Starbucks

Category: Coffee shop in New Orleans, Louisiana

Address: 800 Harrison Ave, New Orleans, LA 70124, USA

Phone: +15044868829

Opening hours

Sunday: 5:30AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

John Johnston

May 7, 2022

Without a doubt, the worst managed starbucks ever…. so many crew behind the counter, more than in line waiting for drinks. I watched the girl pour my coffee in the cup then fix 4 other drinks before she put the ice in my cup. I only stop of this starbucks for its convenience, then every time reminded why it’s a mistake. I must be insane….

Forever 2

Jan 7, 2022

it’s so bad I want to give it a 0 but that’s not possible so i give it a 1 . My cake pops were mushy and not baked properly and there were no Frappuccinos customer service was poor . Lady at the counter was talking very low as if she didn’t want to be there. I do not recommend this location very bad .

Ashley Blair

Dec 5, 2021

I ordered 2 coffees and a cheese danish on Saturday (Dec. 4th) morning @ 9am via the mobile app. My order was not ready until 9:30. I understand that most mornings at this location are pretty busy. So while the wait was inconvenient, it wasn’t that big of a deal. The staff appeared to be unorganized and overwhelmed. In the car after receiving my order, I realized my vanilla sweet cream cold brew was TERRIBLE. This is my go to order, and while it hasn’t been the same every time, it’s never been this bad. I chalked this up to the store being busy and the employees rushing. So, then I begin to eat my cheese danish. About half way through I notice a “wet dirt” taste. I look down and there is MOLD on the danish. (See pics) I was unable to return to the store because I had to pick my daughter up from practice but I immediately start calling the store to let them know. After about an hour of calling I finally get someone on the phone. The guy that answered asked if I wanted to notify the manager. Ummm of course at the very least the manager should be made aware that they are serving bad food to customers. After waiting on hold for about 5 minutes a young lady comes to phone and apologizes about the incident but said the manager is not there yet and would call me within the hour when she arrives. I spent most of yesterday evening nauseous and vomiting. I can only assume from the mold consumption 😒. It has been MORE than 24 hours since the store was made aware of the incident and I still have not received a call from the manager!

Julie M

Feb 9, 2020

So slow, even when ordering ahead on the app. Line almost out the door. Out of stuff too. This is dumb for a residential Starbucks. Since this keeps happening I’m done with this location.

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Questions & Answers

I had a order this morning and Store was closed , but my mobile order went through Will that mobile order be accepted when y’all open again , let me know Thx Richard

Dickey Edrington | Apr 19, 2018
John Jackson | Apr 20, 2018

It'll be on record on the machine that prints out the tickets, but it might be easier for you to just call the number on the app or the back of your card to get a refund and then reorder when Starbucks reopens.

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You're not answering the phone. Multiple tries. Are you open?

Tim Bacon | Apr 19, 2019
Jason Joubert | Apr 20, 2019

Yes

Are they open today

anita mckay | Apr 19, 2018
John Jackson | Apr 20, 2018

No. Starbucks in Orleans and Jefferson Parish are closed due to the boil water advisory. Until it's lifted, Starbucks is staying closed.

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