Chase Bank

David Bolander

I’ve had a Veterans Checking account for over 2 years. Went to deposit a Cashier’s Check from my mother’s estate(she passed and I am the only heir) AND THEY WOULDN’T LET ME DEPOSIT IT! I have all the court paperwork. Supposedly it’s up to the Branch Manager. Well, Chase is losing me and my wife as customers. Everyone else should leave them also. If they will not take a Cashiers check, what else won’t they do for you? Screw them.

Janice Valverde

I have not lived in Venice for several years. I have not had a safe deposit box at this branch of Chase bank for at least 6 or maybe 7 years. I got a bill for $55 for my safe deposit box rental. I wrote a note and sent it back saying I didn't have a box there and there was obviously an error. Did they take care of it? NO. Two months later, Aug. 2020, I get an overdue notice from CHASE customer service center. It's so annoying when you have to spend time and effort on stuff like this. Couldn't they read my original note and take care of it rather than pushing "up the chain?"

Gala B

Was having bad experience with this bank... workers like his name David.. he never show up by my appointment with hom..and other they show they don't care to...

M S

Whenever I call I get “we’re sorry, all branch representatives are busy.” There’s always a wait for a personal banker and often you’ll have to schedule an appointment for the next day. They seem understaffed and it’s inconvenient to get service here.