General Optical

Breonna Shaddawvine

They claimed they had my glasses done on the 16th yet no call or message. They claimed they called and left a message but only once. If it was my place of business I would have made sure the client received more than one call and letter to get items, do they really understand how important sight is? I understand though it's only their job the customer doesn't matter. BTW I failed to mention I received neither the phone call/letter they said they sent( just in case of confusion) and didn't get my glasses until weeks and weeks later, when I was definitely in need. I'm blind as a bat.

Audrey Petrosky

I was really nervous to bring my daughter to get her eyes checked in general because she is VERY shy and doesn’t do well talking with people she don’t know. But everyone was so patient with her and super nice. We were able to get the whole exam done.

Vickie Campbell

Horrible Service!!! Product unsatisfactorily and unacceptable! Unwilling to refund for useless lenses! Pressured into up sale of lenses that are no better quality than that of the dollar store! I have more confidence in Walmart at this point! Gave them benefit of making it correctly Got it wrong twice! I am being made to let them make a 3rd pair of lenses No Refund! 600 plus dolllars spent here BUYER BEWARE! I will file with the Federal Trade Commission and the BBB

Chris Bayus

Not a good place. I had new glasses made that were not correct. When I return to tell them I got a lot of excuses and was told I just had to get use to them. I tried but the new glasses gave me a headache. I made an appointment to get things corrected and they wanted all the billing info AGAIN! They said they need that info. The person got rather upset and rude when I said no billing for this. I asked for a refund, they said NO, it was too long...after they wasted time with excuses. Nope, not a good place I think I'm just screwed