Care N' Care Insurance Company, Inc.

Category: Insurance company

Address: 1603 Lyndon B Johnson Fwy Suite 300, Farmers Branch, TX 75234, USA

Phone: +18175299230

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Tom Burrus

Oct 1, 2022

I love the fact that you do not have to listen that "Hold Music" while waiting to be connected to the next available agent, because there was no wait time. Pam Scales was the person that I worked with and I can't say enough good things about my experience with her. She answered all my dumb questions as well as looked up all my medications and prices for next year. She's very friendly and made me feel like I was talking to a friend. Every time I have called in the past, it's been a pleasurable experience. That's why I love doing business with smaller local companies.

Stephan Roberts

Sep 27, 2022

I have called several times and was lucky enough to get Chrissy twice, she was professional and so very helpful. She definitely went above and beyond to help me.

Dan Rabinowitz

Sep 14, 2022

Spoke to Sandra Reeves this morning no runaround just went out of her way to help resolve problem.She is why i will continue with care and care.

Nina Johnson

Sep 1, 2022

I received a call back from Lashawnda concerning my claim I had, I have never in my life experience the care she had for me. LaShawnda made me feel like one of her family members my claim was sent to collections but because Lashawnda made the phone calls and spoke with my primary doctor and talked to quest they were able to get the claim fixed. I was in tears after speaking with Lashawnda she was the kindest soul to me. Thank you if you ever see this Lashawnda that company is lucky to have to you my love.

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Questions & Answers

You use to have Silver Sneakers what is your program now.

Brenda Cowley | Oct 6, 2018
Wendy HUNDLEY | Oct 6, 2019

They now have Silver Sneakers (starting 2019). They used to have Silver and Fit.

how is the coverage

Sherryl Edwards | Oct 6, 2018
Karen Mason | Oct 6, 2018

I am very satisfied.

I had my eyes checked at TSO and they do not except my cnc for glasses, who can I go to to fill the prescription or how do I find out who does it?

Dale Coble | Apr 8, 2022
Care N' Care Insurance Company, Inc. | May 8, 2022

We’d be happy to look into your plan and benefits with you. A member of our Customer Experience Team will reach out to you.

Does care n care have a waiting period for major dental

Donald Woods | Dec 9, 2021
Care N' Care Insurance Company, Inc. | Dec 9, 2021

Hi Donald. Thank you for reaching out. Care N’ Care offers a supplemental dental rider that can be added to both PPO and HMO plans for an additional premium. To learn more about what is covered and the co-pays or co-share amounts, review our supplemental dental procedure code guide on our website at, https://www.cnchealthplan.com/our-plans-2021/optional-coverage-2021/ or call one of our Medicare Specialist at 1-800-994-1076 (TTY 711). They are available 8am to 8pm, CST seven days a week.

How do I replace a misplaced card

JoAnn Perkov | Oct 5, 2021
Care N' Care Insurance Company, Inc. | Oct 5, 2021

You can go online at https://www.cnchealthplan.com/members/member-tools-resources/ and click on “Replace ID Card” under Helpful Links or contact the Customer Experience Team at 1-877-374-7993, M-F 8am-8pm.

Do you cover denture implants in HMO plans

Janice MacMillan | Oct 5, 2021
Care N' Care Insurance Company, Inc. | Oct 5, 2021

Hello, our supplemental dental rider that can be added to both PPO and HMO plans, for an additional premium, covers dental implants. To learn more about what is covered and the co-pays or co-share amounts, review our supplemental dental procedure code guide on our website at, https://www.cnchealthplan.com/our-plans-2021/optional-coverage-2021/ or Call one of our Medicare Specialist at 1-800-994-1076 (TTY 711). They are available 8am to 8pm, CST seven days a week from October 1 – March 31, to help with any questions you may have about our plans and what is covered. Thank you for your interest in Care N' Care!

would i be covered if i were in florida?

Linc Liberto | Oct 5, 2020
Care N' Care Insurance Company, Inc. | Oct 5, 2020

Hello Linc, As long as you are a resident in our service area, you would have emergency and urgent coverage on any of our plans in Florida. If you choose one of our PPO plans, you could access more benefits with our Out-of-Network option. If you are a resident of Florida, then you would not be eligible for coverage under our plans. If you would like to speak to one of our Medicare Specialist to review plan options, you may reach them at 1-877-665-2622 (TTY 711) between the hours of 8 a.m. and 8 p.m. CST, seven days a week. Thank you, Care N' Care

how do I find a Doctor in network list

cynthia travis | Oct 5, 2020
Care N' Care Insurance Company, Inc. | Oct 5, 2020

Hello Cynthia, To find a provider in the Care N' Care network, visit our online provider search located on our website, https://www.cnchealthplan.com/find-a-provider/. If you would like a Medicare Specialist to assist with locating a provider in our network or have questions about our Medicare Advantage plans, please give them a call at 1-877-665-2622 (TTY 711). They are available to assist from 8 a.m. until 8 p.m.(CST), seven days a week. Thank you for your interest in Care N' Care! Care N' Care

Is Care n Care just a Medicare advantage plan? Not for individuals under 65?

rhonda barbrick | Oct 6, 2019
GS F LEXUS | Oct 5, 2020

For people on Medicare only.

How much does it cost for hospital admission

Jan Garrett | Oct 6, 2019
GS F LEXUS | Oct 5, 2020

Arm and a leg. I think it's about 225$

Read More

How do I sign up for silver sneakers?

Ed Ballard | Oct 6, 2019
Em Johnson | Oct 6, 2019

You just show your card to the facility of your choice. Some have indoor running tracks, swimming pools, fitness trainers and other classes. My fav is Ryan Family YMCA for the heated pool and water aerobics!

Do you have any x-ray place?

J udy Rogge | Oct 6, 2018
GS F LEXUS | Oct 5, 2020

Yes. Texas Health and Envision just to name a few

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