Alden Air Conditioning & Heating, Inc.

Sally Hopper

They are always on time, efficient, and reasonably priced. I have used them for several years and will continue using Alden Air.

Joey Domino

Dillon did a great job. He is very personable and explained what repairs were needed upfront.

Hunter Van Zandt

Our A/C quit blowing cold and I suspected the culprit to be the capacitor for the outside unit. The folks here at Alden talked me through the problem and offered several solutions. Eventually, I took the capacitor to their shop where they checked it for free and determined that it was, in fact, bad. They sold me a replacement for a reasonable price and sent me out the door, but not before clearly explaining the wiring and even labeling the terminals for me. When I got home, I ran into a small issue and called them once again. They walked me through the resolution and made sure I was taken care of. This is how you earn repeat business. They placed me above profits. I am a customer for life after this experience. Thank you Alden!

Taylor Harris

This company is criminally overcharging people who they know are stuck between a rock and a hard place if their A/C goes out in this extreme Texas heat. Charging a $130 "diagnostic fee" just to show up and fix your issue. On top of that if you do have an issue that they have diagnosed that they can fix, they refuse to apply any portion of the diagnostic fee whatsoever to the final invoice. I literally had a $5.00 fuse that needed replacing. They charged me $250. The issue took less than 30 minutes to repair. The price to install a Google nest, a relatively simple job that would likely take less than 30 minutes also obscenely exorbitant. Alden air conditioning would do well to stop bilking their customers who they have over a barrel in this heat. Never again will I request their services and you shouldn't either.