Drury Inn & Suites Louisville North

Jennifer Willett

We were in town for a surgery at the nearby Norton Brownsboro Hospital and what was supposed to be a same day surgery turned into an all day ordeal. We knew at the time we made reservations, we may need a late checkout but thought we would be be done by noon. Checkout is at 11:00. We didn't leave the hospital until 4:30. The staff was so accommodating and very pleasant. The hot breakfast was excellent and the room was clean. Very nice experience and would highly recommend.

Madison Wozniak

Close to the interstate but not close enough to get road noise, rooms are nice and have very high quality beds. Staff were extremely polite and were helpful with any issue we had (Primarily an extremely minor issue with the business center). It's beside a really nice shopping center so if you want something to do after you check in if you get there early, you can easily walk to the shops and enjoy. Breakfast & Dinner were fantastic, my only nitpick was the biscuits burnt a bit on the bottom but that's not their fault at all, the warmer did that and there's no way to prevent it while still keeping them warm.

D Erb

The food was good. Dinner buffet was plentiful from 5:30-7:00 and the gave $1 alcohol drink coupons which were 1oz pour or there’s a cup of beer or small pour of wine. Breakfast was better 6-9 am with coffee tea milk hot cocoa etc. The soda machine was not available like advertised throughout the day. The pool was over chlorinated and cold, and there’s a small hot tub which maybe fit 5-6 people comfortably, severely undersized for such an expensive hotel ($140 Expedia). Like a chain hotel thorough the rooms and ambiance were excellent except for the burning smell of chlorine thoughout.

Katharine Nowlin

The staff is FANTASTIC, with exception of the super tall male manager who is an absolute jerk—we overheard him on the phone with someone providing ‘customer service’ and he told them to go book somewhere else if they didn’t like his rates….and the experience we had directly with him, he was very hands off ‘not my problem’ when we simply were inquiring about the difference in the rates quoted online vs when we checked in-it’s wasn’t a big deal we were simply just asking. BUT outside of that jerk, the staff was amazing, especially the dining staff and the housekeeping staff…everyone is refreshingly friendly and seem to find joy in their jobs. The hotel was exactly like it is pictured. The pool area is clean but heavily chlorinated (messes with your smell after spending much time in there). The rooms are very clean, and well stocked. The breakfast was really good, typically we would eat out for all meals but this breakfast had a good selection and the quality was above standards so there was no need to search for edible food elsewhere. The nightly dinner was pretty good…..with as many young children staying at this hotel I had expected to see a few more options for kids other than a hot dog, but what they did have was good. I would have rated the hotel a five, but that main male manager is the only reason I had to take it down to a four. Would recommend staying here.