PODS Moving & Storage

Pauline Foster

Clean, sturdy container! Lots of hooks top to bottom for securing furniture, boxes, etc. to. Even the smallest POD was enormous. ALL of the PODS drop off/delivery personnel were so friendly and helpful. Would recommend PODS to anyone thinking of moving or storing. Loved that I could load at my convenience, have the POD delivered within days of getting to new location, AND was able to store items in the POD until we were able to empty it. Very satisfied!

Ramona Arnold

PODs is unreliable , untrustworthy and unreasonable. My sister recently widowed, moving from Nevada to tMid California. They have royally jacked her around! . She recently lost her husband , then both her dogs passed in her small RV as she made her way to California. She's an attorney, still practicing and she is 81. Because she lost her phone charger during the trip, lost her beloved dogs she was at a place where she could neither respond to emails or calls. . Because it took her days longer because of the traumatic circumstances , because of a snowstorm in the Donner pass area she had to take a longer route. She specifically and clearly asked if they needed anything else, when she paid for 3 pods, until she could find a home. They clearly stated no! She paid them and since finding a home in California they agreed on a date to deliver them, yet when we as family stopped here to help her, we're told the date had been moved out to September 8th and she would pay the extra rent. So the help she had scheduled, along with 2 family members sleeping on floors all had to be changed and delayed . She called them stating "that was the agreement she made, and was clearly told nothing else was needed upon asking them". They replied they had sent her an e mail that needed to be signed. Then they said they had called her . She not only had no phone in the days she was traveling, but as of today shows no record of a call from them She called last week from her new empty home , spoke to a supervisor (and rightly so, after getting a run around" who promised to make it right and scheduled the pods to be delivered today 8/25/22 at no extra charge referring to the original agreement. We waited for arrival between , between 3-7pm. , had movers ready . When she called for an ETA today , it was back to square one , with a "I'm sorry" , completely disregarding the second arrangement she was promised, completely disregarding the wait , the great inconvenience and lack of family who've continued to stay here to to to help her. PODS should be ashamed for their unwillingness to stand behind their promises. They should be aware of the hundreds of obstacles , lack of internet, phone, and hundreds of other obstacles as families make a move across the country And that things happen, they are servicing people of all ages and situations . And not saying their rules are clear, to them, they certainly did not convey this to my sister who clearly asked them if they needed anything else and they clearly replied no. PODS misled her, has caused great inconvenience and overtly went back on their word to fix this for her as they said they would..... and once again reneged on the deal and the solution they promised her last week

krena lynn

Way over priced and not friendly

Timothy J

Service was very easy. Delivery and pick up were very collective and smooth. Only reason I am not giving a five star is because getting a half pod was nearly as expensive as a full pod and I would have rather done all my quoting and processing online, but instead I had to fumble through a phone call. Overall very easy and useful.