Carter's - Curbside available

Category: Children's clothing store

Address: 305 FM1382 Ste 541, Cedar Hill, TX 75104, USA

Phone: +19722939643

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

KG Bluuee

Aug 17, 2022

Customer service is horrible. Unless you are an african american person like them, they won’t acknowledge you. Literally never greet me or offer to help. But when an african american person walk in, they were help immediately. Racist workers (and I wasn't the only person who wasn't african american that was treated poorly)

abi farrow

Jan 23, 2022

The women in the store (curly hair and glasses) was on the phone the entire time we were in the store. When i asked a question about where something was, she acted like i was bothering her. While ringing our items up which came to over $70, she proceeded to talk on the phone about her cellphone being in the office. The ONLY thing she said to us was “do you want out credit card” terrible experience and i will go out of my way to go to the carters elsewhere. If i could give it 0 stars i would.

Hampton Trigg, II

Jan 1, 2022

Came to pickup my daughter's online order. Map to facility took me to the rear loading dock. 🤯 Once inside, the service was on point. Unfortunately for the associate who helped me, the organization of online orders left a lot to be desired in the way of organization. Her persistence, however, paid off and my daughter was pleasantly pleased.

forthelonghaul 2

Aug 24, 2021

My first time shopping at this store. Not crowded at all. A cozy place with a lot of cute clothes for kids. I gladly give them 5 stars.

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Questions & Answers

Who can pick up my order?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's - Curbside available | Oct 5, 2021
Carter's - Curbside available | Oct 5, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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