FIVE STAR CYCLES

Nick Mills

They were able to put two new white wall tires and a new belt on my 2003 Victory at a much better price than competitors. I highly recommend 5 Star Cycles.

Emma Tabei

READ NEGATIVE REVIEWS BEFORE BEING A PATRON AT YOUR OWN RISK. POSITIVE REVIEWS BOUGHT. If you read the negative reviews, you will see how rude the owners of the establishment are in their responses. Called and talked to a very nice man whom quoted $69 diagnostics. When I came, there was only one woman at a window to speak to. I was told he was no longer working there and that he had been let go. I asked to speak to a technician and she would not let me, she said everyone only had to talk to her. I was charged $100 for diagnostics. I was promised I would hear the report by phone within two hours. I was not contacted until 6 hours later. On that call I was told it would be $230 to flush rear and front brakes, to which I asked why, it should not cost more than $100, she was silent for literally 5 minutes on the phone and I had to initiate just ending the call. I was then promised I would hear back within an hour from that call what time the bike may be picked up that night. I did not hear back until 40 minutes past opening hours the next day. The same woman lackadaisically texted me, to which I asked several times what the hours were since she was constantly arguing with me and never taking accountability. I was told “open til 5”. When I arrived, at 2 pm, I waited with the doors locked for 1 hour until they drove up and unlocked the door. I did not even say anything. The same woman told me “you came early, your fault. You should know everyone goes to lunch.” Nothing was mentioned about a lunch. She wanted to collect payment before I even saw my motorcycle, to which how horrible her treatment of me so far which made me weary, I said I need to see the condition of the motorcycle before paying. She slammed the glass window in my face and walked away without saying anything. A second person greeted me with my motorcycle, a man. He said he is the owner. He showed me on a receipt somehow my fee had been mysteriously changed from $230 for a brake flush to $100. Some how my grand total changed from $530 to $400. Over all, I would pay to NOT ever deal with that woman again. It is too bad because the man seemed very nice. His wife, I am assuming, is killing much business. I am sure there will be a disrespectful response from the shop in return to this review, but possibly this will save someone the trouble in the meantime.

Dustin Henson

This place is great. Every single person there is friendly and honest. I took my Road Glide there for tires twice, and after my last experience, they have my business for life. Highly recommend.

robert bell (Daddyrob)

Been coming here for a while now and I always get friendly and warm welcoming. These guys are very quick and have so much knowledge about bikes. They have always done a tremendous job. I highly recommend them.