The Top Hatter Inc.

Category: Air duct cleaning service in Phoenix, Arizona

Address: 2924 N 34th Pl, Phoenix, AZ 85018, USA

Phone: +16029556078

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: 7:30AM–5PM

Reviews

Jeff Smith

Sep 12, 2022

The metal cap on top of our chimney tore loose during a monsoon storm. It was way up high over our second story and there was no way I could safely get to it. I called them on a Friday, they said they could come on a Monday and it would cost $450 for the new cap and to clean the chimney. They showed up right on time and were able to use my current cap by just re-fastening it. They also said the chimney didn't need to be cleaned, so the price was only $75. Superb deal for what they did. They could have easily replaced the cap and cleaned the chimney and charged more, so I give them high marks on business ethics.

Debbie Paine

Aug 1, 2022

Couldn't get in touch with them. Nobody answered the phone.

Barbara Engelmann

Jul 1, 2022

Great service! We had the ducts and the dryer vent cleaned. The team of three technicians arrived on time, explained the process, and did a great job. Furniture was replaced when they are done, and they cleaned up very well. I would recommend The Top Hatter, to anyone needing their services.

Coty D'Aleo

Jun 18, 2022

Amazing. Hands down, the best and nicest staff. As a single mom it can be unnerving allowing strangers into our home but these men were kind, professional, and I genuinely felt safer with them being here. Bonus: they were so sweet to my dog.

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Questions & Answers

How do they get 5/5 when they never answer their phone or return calls?

K Andersen | Oct 5, 2020
Jayson Freeman (TasqmasterJ) | Oct 5, 2020

Kevin that is a great question unfortunately I cannot give you a 100% guaranteed answer I will start by saying Bad customer service or number looks suspicious Of robo callers. My guess is unrecognized number best to leave a message if possible if no room for message person never was interested in your call in the first place. Sometimes straight up hurts that survey is jacked. No way can 5/5 unless its about how many calls they can avoid and still get paid. Whom ever is affording them to live might be all they need to satisfy. Kevin Kevin I am a customer service stickler I believe that communication is key and all relationships and if you're not getting any communication from who you're trying to receive or send messages to or call or otherwise then you're dealing with someone that you're going to have a hard time communicating with from now on unless they decide they're going to change you can't change anybody your best bet is to find someone that's going to be able to communicate

I recently replaced and now I have a lot of small roofing material that was on the air filter when I changed it. How much do you charge for cleaning ducts (2 -5 ton Trane units in a 4200 sq. ft. home and AC maintenence?

Barry Miller | Oct 6, 2019
The Top Hatter Inc. | Oct 6, 2019

We have a summer special right now which is $120 off our normal price. $980 is the after special price for a 4000 to 4500 square foot home. 602-955-6078

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