Address: 7075 North Fwy, Houston, TX 77076, USA
Phone: +13462375180
Sunday: Closed
Monday: Closed
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
S Cooper-Franks
If I could rate as lower I would. The inexperience of the personnel at this location definately questions my business relationship. The manager, Christian Williams and personnel, Marlene Cruz were very inexperienced in processing my request. I should have known when I walked into the branch and recognized a disgruntle customer in a wheelchair that I wouldn't get the service that a banking customer should recieve. In that, I simply mean to ensure the customer has the best experience that is within a represenative ability, stellar customer service and efficent. None of which I received at this branch. It was more hand holding, excuses and no accountability. I have, however, filed a formal complaint with the Federal Reserve and I am confident they handle the lack of accountability this branch display. Additionally, I've let my business partners, family and friends know to NOT extend any business or services with this institution for fear of failure, lack of experience and no oversight.
Roberta Warren
Excellent Professional Service! Thanks
Be Great Be successful
If I could give them ZERO STARS I WOULD. The African American Branch manager is a true definition of a Oreo. Shes very unprofessional, miserable, and clearly has no man at home! Using her authority against others to make .herself feel superior. She wasn't lived properly ever!! She closed my account because I read her her rights. She disrespected me first then played victim. Typical bitter black scorned black woman
Yane Medina
Very kind I love this bench Young Abdon does everything to help you is a super employee Thank you
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Hi, James. In order to do this, it would be necessary to visit a local branch. Let us know if you have any questions -Tyler
Our apologies for the delay. Of course, you can open an account online. Feel free to view our account options, by visiting:https://spr.ly/6008HXJTy. -Trish
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