First Watch

B Roberts

***update*** received prompt communication from management about the concern. They assured me they would improve training. They sent a $20 gift card to my home. While appreciated, no gift card or at least enough $ for my wife and I to come would have been better. Will give the gift card to someone who goes there by their self. No update to original 2 star review. There were 4 of us that came here after the flying pig. I expected it to be somewhat busy; however, we were pleasantly seated within 10 mins of arrival. Precious was our waitress and she had a great demeanor and was super personal. She made the wait not as bad due to her approach with us. We waited 1 hour for our food. As you can see from the receipt photos we didn’t order anything complex. I ordered my bacon, hash browns and the English muffin well done and the poached eggs medium well. The white on the egg wasn’t even done. The bacon was not completely cooked nor were the hash browns done well. I can overlook a lot of things. My largest frustration came from when I went to pay. Lilly was ringing us out. She asked how our meal was and I asked if she really wanted to know. She said yes. I gave her the feedback on how the food was and that precious was great. She immediately got an attitude and basically told us that the to go orders in the kitchen were backed up so that’s that. If she would’ve simply said I’m sorry what could we have done better? That would’ve totally changed our conversation. As a result I had to ask for the manager and the manager came up and he apologized and then wanted to know how much we had spent on our food. I let him know that I’m not someone who is looking for free food. I’m extremely disappointed in how long it took for our food and how my feedback was received by Lily. Lily does not represent the company well especially up front ringing people out. Very disappointed and won’t be back.

Ryan Smith

We stopped by for brunch - I went with the crab cake eggs bennie while she tried the shrimp and grits. The food was good but not great - while the service and iced coffees were fantastic!

China Miles

Great service, good food. The pancakes were a bit too sweet for me but still tasty. The kale juice was everything. I was nervous to try it be it was very flavorful. Our waitress, Madeline was just the sweetest. There was also another young lady that assisted us at checkout that provided exceptional service. I didn’t get her name but she did mention she was a Libra & she wished me a happy birthday. Great place, perfect atmosphere. Glad we stopped in

Paige Losoya

This was a great place to have an early morning breakfast. Just a quick walk from our hotel. I had the lemon curd pancake and bacon. It was great! And so was the coffee on this early rainy morning.