Land Rover Rocklin

Randy Boelkes

Overall my experience at Niello Land Rover was very good. Sales representatives from the beginning of the order, configuring ( and reconfiguring!) the car and tracking until delivery we’re patient, responsive and helpful. A pricing issue was handled proactively and another issue that was agreed in advance and arose again while taking delivery was resolved by the sales representative satisfactorily at that time. The defender is gorgeous and my wife couldn’t be happier with the purchase.

venu chode

They are really good until we purchase the vehicle and less responsive after purchasing the vehicle

vivian kuykendall

I absolutely loved the Customer Service here in Rocklin. From the time I drove up literally to my (First Time) Service Appointment I was so impressed on how wonderful the entire staff that I encountered were. Friendly, kind, warm and Extremely helpful. I appreciated the Outstanding Customer Service. Being a Business Owner, Im Big on Customer Service being Top Priority and here at Land Rover Rocklin, they did a Outstanding Job. Thank you all for making my first time Wonderful ♥️

Michele Williams-George

I took my Land Rover to Rocklin Land Rover for a recall. They performed that recall and when I was advised that the car was complete, I was told that the two crossover pipes (cooling hoses) needed attention. The rear one was leaking and the front one was older and needed to be replaced. Before I went I checked the prices of the two parts from Land Rover (approx. $200). When I arrived at Landrover I was presented with a picture of the rear pipe leak. When I questioned why there was no liquid showing or anti freeze on the ground I was told it was evaporating and not making it to the ground. They told me for only $1895 dollars they would replace both crossover pipes. Basically they wanted to charge me $1650 in labor for a two hour job (that was what I learned from the internet and a little research). Needless to say I did not accept the repair, took it to another reputable mechanic who told me there was no leak and no need to replace either part. Very sad that a dealer would try and take advantage of any customer but I am sure there have been others before me that would have believed the dealer claims and spent money they didn't need to spend based on trust. I would suggest that you hold this dealership accountable when they suggest a repair and do your research before you entrust them to do any work on your vehicle.