NORMS Restaurant

Category: Restaurant in West Covina, California

Address: 501 N Azusa Ave, West Covina, CA 91791, USA

Phone: +16268592375

Opening hours

Sunday: 7AM–11PM

Monday: 7AM–11PM

Tuesday: 7AM–11PM

Wednesday: 7AM–11PM

Thursday: 7AM–11PM

Friday: 7AM–12AM

Saturday: 7AM–12AM

Reviews

Lauren A

Jul 21, 2022

Actually, this place was so yummy. I had the garlic chicken. My husband had the chicken and waffles and my daughter had the Steak with green beans. However, they inadvertently gave her shrimp. She doesn't like 🍤 at all. So I got to have a taste of her shrimp and it was delicious! Actually, I got to have a taste of all 3 plates and they were all very good. The waffle was crispy, not soggy like a pancake. My garlic mushroom chicken was so delicious my husband ate it. The steak was actually really good quality steak. The server, I really wish I got her name was so attentive. The manager also was very attentive. We didn't dessert but a long time ago they had a banana with caramel drizzled over it for dessert. They didn't have that on the menu but they should bring it back. Because it is like having a little bit of bad with a whole lot of good😉. Sorry we devoured our food before I could snap a pi

Rene So

Jun 29, 2022

We have breakfast here. The service staff thar take our order is kind and efficient. Food is very good. And serving size is large. There are 3 of us and we share the 2 orders. We also ordered take out and the packaging for the take out is well pack also

Ruben Cordero

May 22, 2022

Highly disappointed with this Norms restaurant. Place was pretty busy on this Saturday morning but no excuse not to have enough staff, or limit the amount of people who are seated, to take care of customers properly. My home fries were burnt to a crispy char not sure how or why it left the kitchen. My biscuits where hard as a rock and gravy was semi-cold. Not to mention the wait time to place our order and to receive our food. I complained to the host whom seemed to be in charge of the restaurant to exange my food and his reply was that he would ask but he wasn't sure if they would be able to do it. I'm sure he was joking but at that moment it was not funny. My wife's hash browns were cold. They gave 1 jelly for 2 large slices of large bread. We waited and waited for our bill and decided to walk out to the front register. They asked us what table we were sitting at, and had to show then in the camera by the register. Poor customer service. Mediocre food.

arlene rayo

Mar 6, 2022

Horrible experience got the wrong food I asked for pork chop, eggs, fries got completely something else and sirloin, eggs, some random potatoes when I asked for hashbrowns. I got a small amount of scramble eggs that a small child can eat. Spent like 32 bucks for this no way .

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Questions & Answers

Do you have Executive sandwich on your menu?

renee pyper | Apr 15, 2018
Emma Peterson | Apr 16, 2018

Right !!! It's Norms Not the Hilton or Holiday Inn... They have really good sandwiches but Not an executive sandwich...

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No better good place service is bad you need to ask for Everthing spoons, creamer, way to long to service the food.

Doris Sanchez | Apr 15, 2019
Kiki Brown | Apr 16, 2019

I order my food to go because i have the same issues. We've had to leave after waiting over 30 minutes for 2 entrees, 1 app and a kids meal.

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Is the restaurant need proof of covid vaccinated

Leslie Alvarez | Dec 15, 2021
Lupe Cadena-Serrato | Dec 16, 2021

Just went Saturday November 13/2021 they didn't ask any of us

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What are the Covid safety practices like here?

People are asking | Apr 14, 2021
tony wu | Apr 15, 2021

In the words of Ah Mi, Y No is very good, it is really good of T M D

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Is there a dining in yet

Taylor da potato | Apr 14, 2021
Nick Tuttle | Apr 15, 2021

No

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How long has this location been in business?

Jesse Abellaneda | Apr 14, 2020
Oscar Torres | Apr 15, 2020

Im not sure it looks to be 5 years

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I would like to know if you are hiring? Looking for waitress position.

Helen Ponce | Apr 15, 2019
Roxanne Rojas | Apr 16, 2019

I always recommend go in person looking spiffy & assume there hiring.. First impression is huge!

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don’t eat at this norms location , was a customer for 6years . Found out the play with your food and that’s being kindly . Disgusting waitresses how can they do that to a customer ? You don’t like the individual hey don’t help .

Anthony Lopez | Apr 15, 2019
Tony Vargas | Apr 16, 2019

Been eating at the NORMS located at the corner of Azusa Ave And Roland. In Covina since it opened, have never had any problems or anything to complain about. Food is good, portions are great and prices are fair. If I ever do just have to find another restaurant. Has easy as I found this one.

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When is Senior meals? And what days?

Lawrence Toyoshima | Apr 15, 2019
Gloria Membrebe | Apr 16, 2019

Senior days, Monday to Thursday from 2pm to 7pm. 60 yrs. Old. No senior menu. But you get 20% off, on those days and time slot.

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