Quality Inn

Marlena Shaw

We stay here often and they are recovering from the effects of Covid. Housekeeping and breakfast is back in service but the hotel itself is in dire need of refurbishing.

JaCara Smothers

1. They do not hold to things they agree or verify 2. No intentional action to help correct bad situation not fault of guest. I called a week ago before booking room and asked about getting in the room at 6am. I even asked if there policy to charge the night before because its 6am. She says no it shouldnt be a problem your room would be ready, just write in the notes that your are checking in at 6am. This was by the manager. I called after booking room wasn't able to make a note, again verified coming at 6am. By Christie yes its fine. Called the day before so saturday 7/16 verified by brooke yes it was okay. TODAY 7/17. Now its you cannot get in room at 6am. Gentlemen proceeds to say I have to charge you night before. Im confused I called mutiple times and it was verified. He eventually calls Brooke and she verifies she did say that. But then says 7am and charge night before. not once was that said because I asked that question. He thens calls christie she said she never spoke to me but she did. I asked the questions before booking with them. We were driving and flying and if they did not accomodate I would have called others. But because they said and verified mutiple times i did not and booked with them. Now my family are up tired as all get out having to wait until 12pm. So I will not be ungrateful and appreciate that they are doing that. But if this was the case it should have been said from start. Its why i kept verifying and it being verified even the day before, so for the day of it being a problem is not acceptable to me. Being verified I was told 6am and with no intention of trying to rectify even if it was lets say a miscommunication (Personally I dont like it) I will not be back after our stay here as on principle alone I checked several times going through correct channels. And the gentlemen was like I understand....i said you dont understand my frustration...No YOU DONT. They basically lied to me and on that will never book Quality Inn Calcutta again as my trust in them is short so therefore my future support will be also.

Lori Angeletti

The room was very clean and comfortable. I traveled with a friend who has mobility issues. A shower chair was placed in the bathtub. Thank you very much for that!! The beds were comfortable. While a continental breakfast was served, we opted for something else. There was much to love about our over night stay-the quietness of the rooms, the close proximity to the restaurants, stores & of course our main objective, Rogers Flea Market. One item my friend noticed missing from our room was the coffee pot that sits in the coffee maker.

Gunner Midge

Visit was nice, a few flaws: bath tub drained very slow, bed was rather lumpy (age), Jeannine Baker was a very good host, was very personable and professional, a true asset, helped us immensely, thank you.