NBT Bank

Anthony Hill

Very friendly and always helpful

Kim Toso

My account got hacked and nbt put a freeze on my account. Because I have moved out of state I decided it would be easiest to close my account. I wrote a letter to the branch manager Jackie and sent it ups which arrived on Wednesday. I followed up with her to confirm and she said she received it and will work on it. I also included a prepaid next day air back to me. Tracked my package on Friday and nothing. Called Jackie said she was out of office day before and would do it that day. Today is Sunday and my tracking number is stating it has not been shipped. I am extremely upset. I paid extra money to get a check back quicker, my rent is late because of this non attentive so called employee.

Shawn Brower

Rude ppl and have no patients and yell at Customers

elaine jimenez

When me and my daughter went to deposit a check they were very unprofessional and took a vigours amount of time. They were very rude and I would not recommend wasting your time going here.