Guthrie Walk-In Care - Big Flats

J Philosophical

The doctors are decent/sub-par however the front desk staff is truly disgusting. They are rude, dismissive, and neglectful. They talk over you, they do not listen to a thing you have to say, they continue to belittle and degrade you with every word that comes out of their mouths. I wish there was a way to simply bi-pass the entire front desk area because while their job may be customer service the only service we as customers receive is getting disrespected and shown how little we matter to this company.

Trey Hoad

Worst patient care in my life. Guthrie orthopdics refuses to call me back with mri results after 3 requests. Zero relief from 6 months of crippling pain. Ive been passed around as a customer rather than a patient.Mri center stated results have been in for weeks. Guthrie used to be the best...now are subpar at best.Kim ryans office even emailed me telling ME to get them the results. I am the patient not employed by guthrie so this is pure laziness and ignorance. While i sit here in crippling pain they want me to do their job for them...what a joke. UHS health is far superior and i will be using them from now on. Guthrie ortho in bath and kim ryan are nothing more than a band aid station taking patients money. Shamefully pathetic.

dave baker

Sitting all morning waiting for what seems to be an unesserary procedure. Looks like just letting us sit to charge for another day..id like to see insurance investigate and refuse to pay some of the bills.

Bonnie Smith

Not busy at all. Waiting over a half hour and still waiting. Just because I have covid symptoms no one wants to wait on me