Address: 3775 River Rd N, Keizer, OR 97303, USA
Phone: +15033930880
Sunday: 9AM–12AM
Monday: 9AM–12AM
Tuesday: 9AM–12AM
Wednesday: 9AM–12AM
Thursday: 9AM–12AM
Friday: 9AM–12AM
Saturday: 9AM–12AM
Caitria Haber
Really friendly staff! The staff here are always friendly and kind. The food has always tasted good for me! But this location is always out of at least 2 things I want to order. They also have been using generic plain bags, cups, etc. which doesn’t really matter but it points to potential management issues. It seems like whoever owns this particular franchise location isn’t doing their job. There are repairs needed, the speaker at the drive through is barely audible. I hope that Sonic corporate can step in and help this location out with perhaps a new owner. The staff here deserve better!
Katrina Mazack
Worst service ever! When we arrived at the window after waiting 45 minutes we were charged $14.56 for our food and did not receive the right food. When we pointed this out to them Jennifer the person working the window was very unprofessional. People behind us in the line we’re leaving. Jennifer proceeded to blame us on the fact that everybody behind them was leaving. The people were pulling out long before we got to the window. 45 minutes at a fast food restaurant… You can figure out the rest. It took another 35 minutes just to get our money refunded. The only reason it is a one star is because they will not let me do no stars.
MajinBuuuty !
Very displeased. Came in this evening and trouble started almost right away when ordering despite there only being one car in front of us. The person taking our order was extremely quiet and for some reason was having trouble taking our order of just slushies/shakes. After we finally got through saying our last drink there was silence. Said hello, did you get our last drink? More silence. Waited 3 minutes at the intercom with no response. Asked if we should pull forward? Still no response. After waiting almost 5 minutes, we finally just pulled forward, only to continue the wait at the window. When the cashier gave us our order, (Royal is the name on the receipt) he only gave us half our order, but popped back inside so quick we couldn't even respond. Then we had to wait 5 more minutes for someone to even come back so we could tell them we were missing the other half of our order we had paid for, despite that same cashier walking by us twice and just ignoring us. Then finally, we get the other half of our order and are informed as we are being handed the drinks that the topping for one of the drinks aren't available. And cherry on the cake, one of the drinks ended up having the wrong mix ins and one of the other drinks that was supposed to be an Oreo shake ended up being a sour patch kid float. After trying to explain the mistake to a different worker who just wasn't seeming to understand what I was saying, we gave up and just left with the wrong drinks. All in all it was a very time consuming and frustrating experience and I'm extremely disappointed with the service I received.
Christian Giffin
The food is just ok. Today I ordered a double cheeseburger and an Oreo Blast. I waited 10 min or so for my burger (drive through) and the cheese was not the slightest bit melted nor was my burger hot enough to melt the cheese. For me, that’s a cheeseburger sin. Unmelted process cheese between 2 lukewarm patties is not delicious. Also the girl treated me as though I was an inconvenience. The lady normally working is very nice and always makes it a point to say hi. She has much better people skills.
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I went to one on Kaiser. Food was prompt in bag. Only take out I believe.
I meant how to alert the bobbey skater from the kiosk? I ring bell a few times until someone comes or flash car headlights a few times or I just go in and tell them myself skipping the dumb kiosk. Is there a better way?
Ya there are tables in the middle of the drive through and parking spots where you can order
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