Public Storage

Michelle Sullivan

Owner/manager not on site. Rented a unit online. Big mistake!! When tried to access the unit, it was not accessible. Since the owner/manager is not on site or available, I traveled to Mt Sinai for help. Phil, the Mt Sinai manager was very nice and followed me to Miller Place to show me how to open it. He had great difficulty and concurred that the unit was not usable. Left a message that afternoon that I wanted a new unit or full refund. Meantime I'm receiving notices to secure the unit, which I can't open!!! Offering me a transfer and charging me a "move out" fee when I have not been able to move in. I want a full refund. Not a satisfied customer!!!!

Julia Caravella

I had recently looked into getting a storage locker and trust me I had lots of questions! The manager Rís was very nice and super helpful! Rís actually made what would be a Normal and boring experience fun and enjoyable! If you decided to go to the miller place location I really suggest you ask for Rís!!

Matt Cole

Carissa was a wonderful help. While moving is a headache itself, she made everything simple and quick and was a pleasure to work with.

Dan B

I recently had an awesome experience at the miller place location. Carissa was fantastic. She made my experience very pleasant and easy. She was extremely knowledgeable with all my questions and provided me with my best options for what I was looking for. I would highly recommend that if your looking for a knowledgeable person that you go see her.