Blue Cross and Blue Shield of Kansas City

Category: Corporate office in Kansas City, Missouri

Address: 2301 Main St, Kansas City, MO 64108, USA

Phone: +18163953558

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Alyssa Edwards

Aug 26, 2022

Horrible company

Chris Brown

May 17, 2022

Great insurance, quality people, and wide knowledge of insurance needs.

Lindsy Clare

Apr 27, 2022

I had a great customer service experience with Susan! I needed help with ordering a breast pump from an online retailer and she called them with me to get it all sorted out. I can't thank her enough as this was my first time doing this and was so lost! I hope she is able to see this as we got cut off before I could thank her!

Julian Gower

Apr 20, 2022

I should not have to wait over 40 minutes to talk to someone at Blue Cross and Blue Shield to ask a simple question that will take them less than two minutes to answer. Maybe if their website was better, providers could get the information that they needed. As it is we have to sit on the phone like this.

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Questions & Answers

How do I change my address on my account?

Sandra Doyle | Oct 4, 2021
Blue Cross and Blue Shield of Kansas City | Oct 4, 2021

Hi Sandra, you can update your address using MyBlueKC.com or by calling the customer service number listed on your member ID card.

How do i find in network doctor

Maria Abramov | Oct 4, 2020
Blue Cross and Blue Shield of Kansas City | Oct 4, 2020

You can use the Find a Doctor or Hospital tool on our website: https://www.bluekc.com/consumer/member-benefits/find-a-doctor.html

BCBS keeps sending me late dues even though my bank pays them regularly on time. I understand from the bank that BCBS fails to cash the checks in a timely manner. This is very frustrating. No response from BCBS

Prahlad Acharya | Oct 4, 2020
Loren Jones | Oct 4, 2020

Call Benefits Department

Does Blue Cross Blue Shield pay for Mobility Scooters ?

Mustang Dee | Oct 5, 2018
Daron jacobs | Oct 5, 2018

Yes

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