Address: 7512 S Dixie Hwy, West Palm Beach, FL 33405, USA
Phone: +15615863868
Sunday: 5AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
Alejandra Lopez
Worst place ever. Service is so bad. Only two People working, no custumers and drive through only two cars. They couldn't even take our order. There was only one person before me and he been waiting for more time than me. This place has gotten worse over time. The two lady workers looked so lazy. One would come to the front and didn't say anything she would ingore us. You really got to be better. This place really sucks.
lakeish monroe
I’ve come to the realization and chose to accept the fact that if I’m looking for good customer service that I should avoid this place. I did for awhile and started going to the McDonalds nearby. However, I sometimes feel like having a bagel. The last few times I’ve ordered bagel from this location, they were not fresh! This is probably the reason why they are still open, we’re on here complaining yet we still go there and give them our business.
Bella Simpson
ALWAYS order caramel in my coffee. 2 mornings in a ROW no caramel!!!! Dad. Service used to be good. Can’t get my money anymore.
David Monterroso
Worst Dunkin experience by far. The $2 upcharge for the 4 ounces of oat milk would normally be the worst offender but it was the actual customer service that made the experience terrible. Made a hot coffee instead of the iced I specified twice when I ordered, and rudely comments "well you said you wanted hot" instead of apologizing for the miscommunication. When I ask to void the transaction and reimburse me for the error (as I had already applied a $3 credit to what would normally be a $3.63 drink at any other dunkin and here they were asking $4.85) they comment they "could not" do that for me while also denying that they would make me the correct coffee, as."it would've costed more" despite them getting my order wrong in the first place. Didn't even finish paying, take the credit, no reason to spend nearly $5 on a place that treats you worse than a dollar bill. Edit : It seems like I'm not the first customer that's been told they placed the wrong order instead of the business apologizing for their errors. If there is one consistency here, it's that the staff runs a terrible job.
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I'm still trying to figure that out that Dunkin sucks but it has improved in the last few months the last owners were disgusting it took 20 minutes just to order a coffee and even after all that time they usually got it wrong
Some pretty horrible people run that particular dunkin I'm not surprised
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