Barrington Shoe Services

Melinda Hlade

I brought in a pair of leather ankle boots that needed heel tip replacement and a good polishing. I was shocked by the sloppiness of the job when I went back to pick up the boots: the black polish had been applied thickly and unevenly. The rubber heel tip was oversized for the heel. I asked the owner to work with me in the sizing; he was visibly impatient and angry but attempted to use machinery to shave the rubber down to size. He did not take any time or care in the correction and I asked for my money back (I had been charged at the time of drop off). He agreed to return my payment, but pulled off the rubber tips, but no longer even had the originals to return to me. My boots were not even in the same condition they were when I had first brought them in. My only experience with Barrington Shoe Services left me completely dissatisfied with both the customer service and craftsmanship.

Cathy

Place only takes cash and you need to pay beforehand. Other than that prices are good and my shoes come back better than when I bought them.