Address: 9197 Staples Mill Rd, Richmond, VA 23228, USA
Phone: +18046726900
Sunday: 10AM–12AM
Monday: 10AM–12AM
Tuesday: 10AM–12AM
Wednesday: 10AM–12AM
Thursday: 10AM–12AM
Friday: 10AM–12AM
Saturday: 10AM–12AM
Brigitte D
Way to go Staples Mill!!! Best pizza I have had in a very long time...way better than Domino's by far. Customer service is on point and they made our pizza to perfection. Best store hands down!!
Sarah Wieder
The only reason I'm giving 1 star is that I can't give zero stars. We ordered a deep dish pizza for delivery. 10 minutes later, the store called and said it would be 90 minutes for delivery or 10 (and a 20% discount) if we picked it up. We decided to go pick up our order. When we arrived i waited another 10 minutes before being handed a pizza. It was mass chaos. Another person had come in and was also waiting. They took my name and number, looked me up and asked if they could just credit me the 20%. I told her to please also remove the driver tip and delivery fee. She said none was on my ticket and I explained I paid online and DID pay one. She had given me the other person's pizza. Fast forward past the manager fixing it all and us getting home with our pizza. It was awful. It wasn't deep dish. No idea what this crust was supposed to be but half the pizza was basically a big ball of dough that tasted like sourdough. Worst pizza I've ever had...even compared to Totinos! The store was filthy, one of the young ladies that was ringing us up literally had food in her uncovered hair. Could not pay us to go back. I think this ruined me on Pizza Hut forever.
Chrystal V
I ordered the bread sticks with cheese. They used to be one of my favorite things but something changed. They always overcook them now. I even called after I ordered and asked them not to over cook them and they still did. They no longer look like the menu picture. Instead of soft and cheesy, they are hard and crunch (burnt).
J Southward
I ordered online for curbside pickup. Called when I arrived at my pickup time and was told order would be out shortly. After waiting 20 minutes, I ended up going inside where I had to wait again for someone to acknowledge me. Finally someone pulled order from the warmer box. Very unfriendly. Pizza was not hot and hardly edible. The mini Cinnabon rolls should be pulled from your menu. Nothing more than microwaved dough swimming in icing. Will not return here!
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I would recommend that you continue your education, focusing on communications and English grammar. Best of luck to you in the future.
Sorry, my spouse and I throw them away when they come with the junk mail
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