Baymont by Wyndham Cookeville

Kaylin McElroy

Will give it to the saft they went above and beyond for me. I had booked a different hotel prior to taken this trip and well they over booked my reservation at the other hotel. I had been driving over 13hrs and was ready for bed I ended up booking this place they just couldn't get me in a room around 8am check in was at 3pm. I had a dog with me as well. They did everything they could to get me in asap. Was able to get in early. Lady up at the front desk truly couldn't thank her enough!!

Christina Menhennett

NOT HANDICAPPED ACCESSIBLE! The room is nice and clean. However, there ISN'T any handicapped accessibility!!!!! There are a lot of steep steps and you have to climb them for room access and breakfast!!! It took 2 people to help me get up them to the room because I'm disabled. They do NOT have wheelchair accessibility on this property as the website says they do. It was extremely hard and I literally had to just stay in the room because of this. I had to have others get me breakfast because of all the steps. Just wanted to let everyone know since the site says there is handicapped accessibility. Again, the room was clean and very nice. There is a little patio table with a backdoor at the room which is nice to sit at. Staff to my understanding was quite friendly. My daughter checked us in. I DID request handicapped accessibility upon booking as site states it's available but it's not.

Matthew Moench

The hotel was in awful condition with the carpet being dirty throughout the hallways, and torn in different places. Our room was the worst we've ever stayed in, mildew on the walls and blanket, the floor was wet from the humidity, all the blankets and pillows were damp, the fridge has mold growing on the racks, there was moldy food in the corner, with a spider and cobwebs on the ceiling. The only reason we stayed was because there was a storm outside. The hotel is about 10m away from the city center where everything is, but it's right off the freeway which is nice. The staff there was very kind and friendly to speak with, which I appreciated that and they had a positive attitude.

Lisa Pruitt

My family has been staying at this hotel possibly 50 something years. The hotel has changed owners which is very sad. Of course the view was always beautiful because you could see the mountains. Myself my mom and two other adults we went down around the end of April and we always go back for Memorial Day. When we were there last time we always check our room before we take anything in and there was a bed bug... so we took it in a cup down to the front desk and they switched us to a different room. We went in that room to check it before we did anything else and air conditioner was broke and the toilet didn't work so I called down to the desk and said you know this room isn't it needs stuff done to it so they moved as to what they called a honeymoon suite which was a joke but at least the room was clean. The next day that we decided to check out they said we're only going to charge you for one night okay that was fine. I didn't ask for it. So we were going to go down here in June 3rd. The lady was very nasty to me on the phone so when I tried to talk to her she said I had been banned from the hotel. I don't know if it's because of the bed bug situation. But I had never said anything bad about the place because we stayed there for years. The pool is nice but the people that run the place don't care because that room that we had found a bed bug in they rented that room back out to an older gentleman that night. So we told the gentleman before we left to make sure he checks his stuff real well when he gets home because he was an older man sad that you can't trust a place you're staying. We had been staying there a long time blocked off a whole unit of rooms except for the whole family it was like a reunions every year so I hope they're happy they've lost a lot of money and I just hope that somebody takes it over because it really used to be a wonderful place I've had wonderful memories there but not anymore so stay clear if you're smart.