Michaels

Antoinette Gooden

Never any helpful employees.

llopez Lopez

excellent

Briana Gibson

Careless with online pickup in store orders. I ordered online and when I got to the store I realized they substituted the felt I ordered with sheets of a different size (not equivalent for what I needed it for). To the manager's credit, when brought to her attention she went above and beyond searching the store to find what I needed, issued me a refund, and offered me a shipping coupon, which I declined. I left without one of the items I needed, but satisfied with the attempt to remedy. When I got home, however, I realized they additionally substituted 3 of the 4 colors of embroidery thread I ordered with a different similar color. Too much of a hassle to go back. I will not order pick up again from this location.

Darnell Clark

Great experience, really helpful staff.