Starbucks

Category: Coffee shop in Waterville, Maine

Address: The Small Shops at, Waterville Commons, 2 Waterville Commons Drive, Waterville, ME 04901, USA

Phone: +12078615430

Opening hours

Sunday: 6AM–7PM

Monday: 5:30AM–7PM

Tuesday: 5:30AM–7PM

Wednesday: 5:30AM–7PM

Thursday: 5:30AM–7PM

Friday: 5:30AM–7PM

Saturday: 6AM–7PM

Reviews

Kylee Roberts

Jul 9, 2022

Stopped in this morning (july 9th 7am team) and the baristas were amazing! They had a lot of patience for my mom who couldn’t seem to find a drink she cared for. They took the time to help make recommendations and not make her feel bad for not having had starbucks before. They were incredibly friendly and all around great team!!

Tate Brownell (Radar)

Jun 16, 2022

I go in and I have to say thank you to all the employees for reading my phone im the one who comes in who's mute not Deaf mute. who has the order on my phone. You guys are amazing and like the new look. It looks much bigger the old style however nice was there when I wee little.

Lisa

Jun 15, 2022

It seems like there is rarely a time that this store isn't having some issue...closing early due to staffing, lobby closed due to "tech issues," with the drive-thru line almost out to the road, one espresso machine, etc. Today, I finally made it through the drive-thru and ordered a coffee frappuccino with almond milk. I made the mistake of not tasting it immediately and was probably 15 minutes down the road before I tasted it and realized it was not what I had ordered. It was a cloyingly-sweet, cinnamony cold milky drink with no discernable coffee. I did not have the time to turn around and go back, so I tried to call. The number seemed to be out of service or something, because after trying a dozen or so times, I couldn't get through. If you're on 95, just keep heading to Augusta and get your coffee there, or at the very least, taste your coffee before you leave the window. I think I'm done with this place.

T R

Apr 9, 2022

The women running the drive thru was very rude, there was a confusion with the order, app put the wrong name wasn't aware it did And the woman with the veteran on her apron snapped and said you don't need to get angry with me. Wasn't trying to be rude was trying to explain to the impatient woman in the drive through, I have been ordering at this location for quite a while, customer service goes a long way. Not impressed with the unnecessary attitude! I will start traveling to augusta, will no longer come to this location!

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Questions & Answers

How do I leave feedback for great customer service

David Maddox | Jul 10, 2021
Myxomatosis | Jul 11, 2021

You had great customer service? Congratulations! That ended with that ridiculous remodel! I stopped going completely they became so rude.

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