Baker Utility Office

Category: Water utility company

Address: 3325 Groom Rd, Baker, LA 70714, USA

Phone: +12257759952

Opening hours

Sunday: Closed

Monday: 7AM–5:30PM

Tuesday: 7AM–5:30PM

Wednesday: 7AM–5:30PM

Thursday: 7AM–5:30PM

Friday: Closed

Saturday: Closed

Reviews

Rena Ross

Jul 14, 2022

Baker utility sucks I been calling these people since june12 it's not now July 14 no darn answer this dam lady on this machine getting on my nerves leave a call back number for what, Y'ALL DON'T ANSWER

Tina Castle

Dec 29, 2020

I have been having issues with my bill increasing substantially over the past couple of years. After it reached &150 or more I contacted customer service and was told I had a leak somewhere in my home. We found the issue, a running toilet in our spare bathroom. The leak has been addressed but the bill is now almost $180. I tried speaking to someone about the increase again and they said it is from the sewage portion because it’s factored on water consumption. I can’t get anyone to help me and I feel it’s wrong that you can’t get proper customer service. I’m buying a home here and can’t just move. I will be contacting someone higher up or the news to get some light on the issues, Baker Utilities has to do better for the people.

Sheretta Warren

Dec 23, 2020

Baker Utilities is the worst I have ever encountered!!!!! How do you run a business and no one ever answer the phone? How do you have customer service and not service the customer? if you leave a message with the answering service and still don't receive a call back! I am exhausted with Baker Utilities and whoever is the Director, Manager, Supervisor or Team Lead your doing a poor piss job.

shenia richardson

Sep 4, 2020

Paid my water bill on a Wednesday woke up Thursday to no water some how their mistake was my fault. Talked to not one but two of their representatives one told me they would get someone out right away one told me after 5:30pm. It's now 8:41pm after I get home from all my running with my kids still no water. I will be there at 7am when they open.

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Questions & Answers

Do y'all take payments in checks

Lacrisha McKenzie | Oct 4, 2019
Vicki Beard | Oct 4, 2019

Yes, they do. We often pay by check.

What utilities do they cover? I need water, sewage, gas, and trash. I called their number and spoke to two people and no one could tell me what utilities they provide. Does anyone know the companies that cover the utilities the city doesn't?

Alyssa C | Oct 4, 2019
James Beshears | Oct 4, 2019

Baker utilities provides water, gas and trash pick up within the Baker City limits. Electricity could provided by Entergy or Demco. Hope this helps.

Is there an overnight drop box to pay your bill? If so can I pay in cash and does it have to be exact change, or will they just credit the difference to my account? I'd ask someone who works there but they won't answer the phone.

Compass Bear | Oct 4, 2019
Carrie | Oct 4, 2019

I know that you can pay cash outside at a box. You have to have your bill. It's like an ATM set up. I'm not sure how they give you change or if they credit your account.

Can you pay with debit card at office

kirby southern | Oct 4, 2018
Sheronda Gauff | Oct 4, 2018

Not in the oofice but there is a machine outside that take debit cards

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