Enterprise Rent-A-Car

Emily Harper

Professional, efficient, friendly staff, every time

Tarah Shop Reluxxe

My mother and I went to rent a car this week as her car is in the shop. Even though we had a reservation, we still waited over 45 minutes for a vehicle. Once they pulled up the vehicle we explained it smelled very smoky and the fragrance they used to cover it made it worse. I told them My mother suffers from auto immune disease and that we really needed a smoke free vehicle. They said that was all they had, so we took it. Not even 20 minutes later my mother became pretty ill from the smell. We brought the vehicle right back to try and get another. The staff was not accommodating at all. They acted like we would REALLY have to wait now since we were trying to switch out the car. We waited again for over 35 minutes when finally the guy Juan in the office helped get us in another car. This car didn’t smell but it was disgusting inside with 55K miles. We spent another half hour in the parking lot cleaning it ourselves. Wiping everything down including the white/grey stains on every part of the once black interior. The ladies in the office were rude and didn’t care one bit that she wasn’t happy and the car made her sick. The guys were a lot nicer, however, we had a terrible experience overall. Not to mention, we spent half of the day trying to get a semi-decent vehicle to no avail.

Liberty One Realty Inc

Did not get the manager name but she was great in helping me obtain the right car

LaJe'an M.

My husband and I rented a cargo van to move my daughter's belongings into her apartment recently. I just have to say Trent went above and beyond. Your entire team Trent, Travis and Joe were awesome. Fast , friendly and very courteous. Enterprise Truck Rental ( N. I-10 Service Rd. Metairie, LA) will be our go to from here on out. Thanks for great service guys! 😊